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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: Unit 1, Westgate Works Northgate, Morecambe LA3 3AY, UK
Phone: 01524 599299
State: Lancashire
City: Morecambe
Zip Code: LA3 3AY

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


related searches: Car hire Morecambe, Cheap car hire Morecambe, Hertz morecambe, Car hire Lancaster, Van hire Lancaster, Minibus hire Morecambe, Europcar Morecambe, Enterprise Rent a car locator
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Reviews
My experience was really efficient and helpful until I had slight damage to the left wing mirror casing.I had paid the £250 excess for damage and made them aware of the damage as soon as I dropped it off. The staff were great and really reassuring, stating that it shouldn't be more than £120. Today I received a letter saying that the damage repair came to £469! I contacted them for a full breakdown and the repairs were done in Edinburgh (!) And that it was done there because it's an "approved" repairer. I got in touch with a car parts supplier and the girl I spoke with couldn't believe how much ive been charged. The full wing mirror is sold at £87 And a mechanic I spoke to said he'd charge no more than £40 to fit it. Enterprise have told me that they won't be charging me over the £250 And I'm supposed to be relieved at that and go away happy. I'm disputing the breakdown and have requested proof that the work has been done. I definitely won't be hiring again, it's been a nightmare. I'm happy to take responsibility for my actions but this is horribly unfair.
7 years ago (15-01-2018)
Very helpful. Nothing was to much trouble. Thanks guys.
8 years ago (16-11-2017)
Shocking customer service from the morecambe branch. A car was supposed to be delivered at 10pm last night and it is now 1130am the day after and it's still not arrived. I've missed an important training course today and it has caused some stress. An area general manager for enterprise was supposed to be calling me but hasn't bothered. And the morecambe branch are at work but have their phones switched to night mode so i've had to send a colleague down there to see what's going on my hopefully a car is coming soon. Appaling service, I wouldn't use them as a private customer.
8 years ago (07-10-2017)
I've hired a few times thus year already. The staff are excellent and have gone the extra mile to help. Recommend and will always be my first choice.
8 years ago (04-08-2017)
Did not have the car I ordered so they gave me a free upgrade
7 years ago (24-03-2018)
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