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Reviews, get directions and contact details for Avis

Avis
Address: Riverside Hotel, Beezon Rd, Kendal LA9 6EQ, UK
Phone: 01524 841701
State: Cumbria
City: Kendal
Zip Code: LA9 6EQ

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Our hired car arrived 40 mins after our booked time with no apology from the rep who brought it. We were also informed on handover that, having paid extra for a car with sat-nav, that they had disabled it in all their cars due to theft, but no offer of a refund. When they were approached about negotiating contract terms by similarly affected guests, they we were told to take it up with head office as they could not do anything about it. No answer from head office when called so will be writing an e-mail.
7 years ago (15-02-2018)
Nice fella Matthew called to confirm details after I booked online - I asked where I needed to leave the car / if there was anything I needed to know, and he told me no. Turns out there was - I got charged as much for not refuelling the car as it costed to hire for the four days(!) When I called on Friday to ask where the additional fee came from I got no answer and after specifically asking for a call-back, I didn’t get one. Told me it was “in the Ts and Cs” and that was it. Shame! Seemed like a good deal / nice chap on the phone initially, but now feel shafted and pissed off with the customer service. No more Avis for me - thieves!
8 years ago (20-11-2017)
It is a bit hard to find since it is located in a hotel. Try to call the agency several times but it was always goes to the voicemail.
8 years ago (07-07-2017)
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