Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

"Looking for a car or van near Merthyr Tydfil? Enjoy hassle-free, easy rentals with Enterprise Rent-A-Car. We pride ourselves on going the extra mile for our customers and have a range of modern vehicles to choose from."

Address: Pentrebach Rd, Merthyr Tydfil CF48 1YA, UK

Phone: 01685 359333

Website

State: Merthyr Tydfil

City: Merthyr Tydfil

Zip Code: CF48 1YA

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

Excellent service was provided here after we had a hire car due to an accident. When the car was given to us Olivia was both polite and professional. Nothing was to much trouble. When returning the car joss was also again very helpful and polite. Both these employees are an assets to the company. They didn’t even mind when I couldn’t return the car until a day after I’d received mine back. Would absolutely recommend using this company.

"I'm 50yrs of age and never hired a vehicle. So was very nervous going to the merthyr branch. Nothing to worry about though Cause the service given by the two young lads Tom and Matthew were second to none. Their professionalism from start to finish made it so easy. They had the vehicle we needed straight away. Highly recommend this branch and will definitely go there again.

All of the staff are amazing and lovely people to deal with. Their customer service is second to none. Thank you all, you've made the experience of having a hire car a pleasure.

Hired on short notice from this place. Outstanding service from start to finish. Specially would like to thank Rees  he was fantastic. Will definitely use again

Van delivered to us through vw assist, when van arrived was minor dent in side loading door, raised this with enterprise rep ,was told its that minor ,its just classes as wear and tear, and don’t worry ,however your now invoicing us for a £250 excess and have taken the money off my card without my consent!!

Was collected from our house by Rhys, who drove us to the branch to pick up our new car. He was very polite, friendly and proffesional. Answered all our questions and gave wonderful service. Would use again!

Stay away!! Had to use this car hire not through choice but via company insurance. Car full of marks and scratches, mud in boot, not the cleanest. Refused to accept car, was reassured it would be fine as none of the marks were any bigger than 5 inches. Took my own photos of car. Had an email 1 and a half months down the line at 10pm at night stating I have to pay £193.23p due to a scratch on the front of the car which was already there. Being made out to be a liar, I have contacted citizens advice and will be taking it further. Car was dropped off by a girl from Pontypridd branch and collect by a guy Merthyr Tydfil branch due to covid 19 and not many staff, guy who collected had no paper work to go by and said I would hear from them the same day if the scratch wasn't already there to be able to explain and inform them I have pictures from when they dropped it off. The guy seen the pictures and agreed that I shouldn't take responsibility for the damage as it was already there but had to put it down on the paperwork anyway stating I refuse to take responsibility for it and refunded me my deposit the same day and was told not to worry no further action will be required if I'm not contacted the same day. Late dropping off and picking car up, messed about with time. No organisation, very dishonest. Stay away!!

Brilliant service. It was a last minute booking, went smoothly. Both members of staff who dealt with my pick up and drop off were fab. Would definitely use again

I have hired at Enterprise Merthyr  on a number of occasions recently. I can only say that the service I have received has been first class. The staff are friendly, efficient and professional. Their knowlege of the vehicle they are handing over is excellent. Thanks to all the team at Enterprise Merthyr.

Had a courtesy car through these from my insurance. Staff were friendly. Car was of a high standard.  Need to be more efficient and informative. 30 minutes late for delivery of the car and then I had to with the driver to pick up the car.

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Directions to Enterprise Rent-A-Car with public transportation

Evans Halshaw 60 meters

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Evans Halshaw 110 meters

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Gladstone Terrace 230 meters

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Mardy Terrace 270 meters

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Hoovers Top Gate 300 meters

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Reviews, get directions and contact details for Enterprise Rent-A-Car

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