Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Address: St Paul Road, Turner Buildings, Rock Ferry, Birkenhead CH42 1SD, UK

Phone: 0151 645 3333

Website

State: Merseyside

City: Birkenhead

Zip Code: CH42 1SD

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

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Reviews

Had an Enterprise car supplied to me by my insurance company while my car was undergoing repairs. I have to say that I found the whole process very smooth. When returning the car the staff were so friendly and helpful.

 8 years ago (12-04-2018)

After having good service in the past, they seem to have gone down the tube. Vehicle was not roadworthy when I came to collect it. They didn't have a suitable alternative immediately and took about 6 hours to get a vehicle (though it was booked weeks in advance). Then when the vehicle was returned they tried to blame me for damage which the agent had not listed properly. Fortunately the person had a vague recollection of having seen the damage and admitted to not marking it properly on the form - otherwise I would have been stung with a big bill all because of their incompetence. The customer who hired the vehicle after myself would also be stung with a repair bill as they just hid a piece of damaged bodywork which I identified to them - if the person didn't spot it. All I can say is that I am really disappointed. This used to be a really nice company to deal with. I wont be using them again. I'd rather pay more elsewhere - after all, a few pounds more elsewhere is much better than a hefty bill after a rental because of a company's fraudulent actions.

 8 years ago (11-10-2017)

The staff in Birkenhead are better than any I have dealt with, they go over and above what they are supposed to, to ensure customers are happy I would rent from Birkenhead again for that reason alone and would recommend to anyone. I can't remember All boys names I think I dealt with Lewis? Dean or Darren? And Jackie so sorry rubbish with names.

 8 years ago (17-10-2017)

Start to finish was brilliant. We hired the new 17plate Range Rover Sport after mine was unfortunately written off.
Lewis was exceptionally helpful and went through the whole car explaining this and that.
Overall great service and no problems would defo hire from here again.

 8 years ago (22-07-2017)

Great team. Friendly and explained everything they needed to. Felt they were interested in looking after the customer.

 8 years ago (21-09-2017)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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