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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: 212 Durnsford Rd, London SW19 8DR, UK
Phone: 020 8947 8889
State: Greater London
City: London
Zip Code: SW19 8DR

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
We rented a car for three days. Office staff was helpful and rental of car (with prior online reservation) took less than 10 minutes, with no waiting to check-in at 9:30 am on a Tuesday. Minor scratches on car they declined to document at start of rental due to small size, and as they stated we were not charged for any of them on car return. We were immediately given a ride back to house after quick return of car. No pressure applied to get any excess insurances after they were offered and declined. Four weeks after rental return our credit card was charged $143. A call back to rental company showed it was for a Bus Lane violation (BEWARE driving in London, they're every!where). Company did pay the ticket within 14 days to get us a 50% discount on a £135 (!) ticket, but then charged us a £35 "administrative fee", which seems excessive for handling this by computer. So we ended up paying $143 for this small driving mistake. Overall this seemed a much better rental experience than detailed at other rental agencies I researched prior to booking.
7 years ago (03-02-2018)
staff was great and helpfull. So polite and understanding of my situation. I have no complaints
7 years ago (15-03-2018)
The staff were really helpful and clear with instructions/information about what to do if any problems, and they gave me a really nice car when I arrived. No problems at all with pick up and drop off, and the low deposit of 200 pounds was a nice surprise. Out of hours drop of would be really useful in the future to not be restricted to opening hours.
8 years ago (03-01-2018)
Very helpful staff. They didn't have the van I requested so there was an upgrade. Great communication and service.
7 years ago (04-02-2018)
Just wanted to say a big Thank you to Will, the manager of enterprise rent a car in Sw19. You really sorted the situation out. Thank you for being g A+ for customer service.
7 years ago (06-04-2018)
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