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Enfield Post Office

  1. Enfield
  2. Enfield Local Government Office

Reviews, get directions and contact details for Enfield Post Office

Address: 27 Church St, Enfield EN2 6AQ, UK
Phone: 0845 722 3344
State: Greater London
City: Enfield
Zip Code: EN2 6AQ

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

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Reviews
Very poor customer service. I have used this post office a few times; it always has large queues and not enough staff to serve customers. You can go there any day or time, and there will be a queue. They need more staff to serve people quickly and efficiently.
7 years ago (05-03-2018)
Whilst I don't complain about the queues being long I do get offended by rude unhelpful staff. I had been told by another post office earlier how much it would cost to track a package to Italy. I needed to complete posting at Enfield post office. I was not feeling great and when the woman who served me requested approx £7.00 or £9.00 I queried it. She was not happy. I asked what the difference was as they were both tracked options. She gave a fed up eyes up and said one is only tracked part way the other is tracked all the way. I didn't really understand and she reluctantly repeated it. I asked if the package was guaranteed and she gruntingly said no it wasn't. I was eager to get away from this surly woman so paid up higher amount. I use this PO quite a lot but never had this delightful woman serve me before. I will aim to avoid this place next time. Shame because other staff are very nice.
7 years ago (08-03-2018)
Best post office to go to for post office financial help and advice. Their financial advice lady is really helpful and friendly and explains everything clearly.
8 years ago (30-09-2017)
Not good. Sssoooooo slooowww!!!!! Been in a few times. Full queue and yet they send off staff for a break?? Typical customer service people!! Need extensive happiness/customer service training. URGENTLY. Wont let you have a piece of sellotape/stapler/staples for one parcel, one staple, one piece of sellotape you have to buy in the shop!!! If there was another post office in walking distance i would go elsewhere. Serious issues. Need to be addressed!!
8 years ago (12-07-2017)
Long queues to get served, so allow yourself plenty of time. Quite amazing seeing this is a main post office and it's under staffed. I try to avoid this post office as it's slow. Been here a few times and nothing changes.
8 years ago (01-02-2017)
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