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ECCO Shoes - Metro Centre

  1. Gateshead
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Reviews, get directions and contact details for ECCO Shoes - Metro Centre

ECCO Shoes - Metro Centre
Address: 1 16 Metro Centre, Metrocentre, Gateshead NE11 9JG, UK
Phone: 0191 460 1395
State: Tyne and Wear
City: Gateshead
Zip Code: NE11 9JG

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
I have been trying to get an issue sorted with ECCO for over a month now, I've had one contact which was asking me to upload photos which I already had provided. It's been a month since that contact and still nothing, I have contacted them again but still nothing, very bad customer service and I can't imagine they are flooded with people contacting them, they are simply ignoring me at this point. TLDR I would not recommend these as their customer service is atrocious, shoes are good up until I had an issue.
I didn't buy my shoes from this store but did get them from the Ecco website. which doesn't allow me to add a review. I bought a pair of Ecco shoes priced at £100 - they were the most uncomfortable shoes that I've ever worn with the arch of the shoe putting pressure on my foot. I returned the shoes to Ecco who apparently inspected them but said that there was no fault so returned them back to me. I thought ok, I'll try them again but same problem, they were so uncomfortable that I just can't wear them. I've since bought another brand of shoe that's much more comfortable. What a waste of money. Ecco couldn't tell me what their inspection covered or how they check/tested them. They didn't offer me a refund or even an exchange. Anyway I won't buy Ecco shoes again and certainly won't recommend them to anyone.
I visited this store looking to buy a comfortable pair of walking shoes, I was greeted by sales advisor who talked me through the styles that they had and were more then happy to bring out styles for me to try, I ended up buying two pairs and some shoe spray.
Lovely well made products. Very expensive though so wait for the offers or sale to buy. Hardly ever any other customers in store when we visit so can't see it lasting long.
I find ecco should the most comfortable shoes/boots. Style is a 2.5 star.
Great service and quality footwear at ok prices
Very disappointed, after walking all around the metrocentre and going to where the maps said it was all I found was an empty shop. No notice of this on the website at all.
Sale on. Great staff. Great shoes
Love your shoes hope you win......... Babes
Horses for courses, nothing caught her eye here.
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ECCO Shoes - Metro Centre map

Directions to ECCO Shoes - Metro Centre with public transportation

St Michaels Way-House Of Fraser 200 meters
97
Metrocentre Interchange 290 meters
10
10A
10B
47
49
49A
6
643
67
7
90
941
97
TB90
X45
X66
Yellow Car Park 300 meters
10
10A
10B
47
49
49A
6
643
7
84
941
97
TB90
X45
Metrocentre 310 meters
Northern
Metrocentre Interchange 310 meters
10
10A
10B
47
49
49A
6
643
7
84
96
97
X45

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