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Dixy Chicken

  1. Lincoln
  2. Lincoln Takeaway & Fast Food

Reviews, get directions and contact details for Dixy Chicken

Address: Unit 4 Brayford Wharf North , Lincoln LN1 1YW, LIN, GB
Phone: 01522 787977
State: LIN
City: Lincoln
Zip Code: LN1 1YW

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Reviews
Usually my go to place for a pizza, as the pizzas are tasty and delivered extremely quickly, and been ordering 3-4 times a month for a few years. Always have the exact same order through Uber, just ordered my usual on the Uber app and requested for a couple of toppings to be swapped - never been an issue at all in the past. Got the notification on the app that the request could not be fulfilled. Called the restaurant to speak to a member of team, spoke with a rude boy on the other end. Started to claim that for extra toppings I need to be pay extra. Which is completely understandable as I’m not the one to exploit the system. What really annoyed me is the fact that I requested 2 toppings to be ‘exchanged/swapped’ with 2 toppings which I liked, that’s not exactly asking for extra. The man kept on saying he cannot remove toppings. I would have easily gone with the choose your own option but on that you’re required to pay more than double the price of the pizza and have the option to choose less toppings. It does not make sense, but that option is there to rip people off. Quite annoyed! Poor customer service where staff don’t know the difference between exchanging and extra. Won’t be returning.
An Amazing service provided, the pizza meal was really nice indeed. A very quick delivery and a great overall customer service. I do not understand what is all the fuss about? Why are there so many negative review's? These guys are great! I will be ordering from here again.
Food never arrived. No updates. 3.30am I'm hungry and tired with no food and spent money on nothing... 0/10 service, flopped it. UPDATE: food came after 3.40 ish but this is almost 2hrs after i ordered and the delivery guy said he only got called "10mins ago" to come pick it up. The food was dry/chewy and not hot. Milkshake I ordered was a literal frozen solid block not liquid ie not drinkable which ive never seen before lol. Couldn't eat most of it and asked JustEat for a refund.
It's one of our go to locals especially late at night. Food is always delivered hot and tasty. Best coleslaw and chicken burgersFood: 4/5
The store need a major update on the decor as everything is dated. They can be quite busy at times but one thing is for sure that they have not dropped on the quality that Dixy stands for and that is nice hot delicious food. Staff are super helpful and the service is quick. Overall great food and good customer service and that is what matters most. Store have got a steep ramp for wheel chair users or less able customers.
Dixy Marked my order as delivered via Just Eat and I recieved no food and had the nerve to take the money from the bank. I want a refund please.
High price but the taste is not there. Their Chicken strips are tasteless, burgers are ok. Chicken strips were not fresh and Tasted like boiled chicken no spice or salt what so ever. I don't think will buy again from the shop.
First time buying their food. Quite niceFood: 5/5
Delivery is poor service is rubbish and they don't turn up and fail to refund and pick up the phone
This maybe called Dixy but not the same quality or taste as Dixy in Ilford Lane. The food is warm and a decent taste but not so delicious that I would return unfortunately. They take card payments contactless , staff are helpful, just wished the food tasted better. Hot wings were hard and chewy, spicy burgers simply have chilli sauce in it nothing special. I think 3 stars is reasonable, they provide a good service, friendly staff and menu options are plentiful. Good to feed the hunger in a rush but wouldn't go out of my way for it. Thanks keep it up sure you they will get better if I visit again : try it for yourself guys.
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