DFS Huddersfield

Absolutely shocking service! The initial in-store service was fine. However, the follow up has been terrible! Nobody ever returns your calls, I've been awaiting a refund for three weeks. I keep getting told it will be by the end of the week, then nothing. When I call to chase this, I get told I'll be called back, then nothing! We've been mis-led about the timescales for delivery, accused of lying about the timescales we were told and have people just being outright rude. This is by far the WORST service I have had! I would definitely NOT go here! The service at SCS down the road has been far superior. If I could give 0 stars then I would have.
1 7 years ago (08-04-2018)

Very nice service from the young lady at Dfs, allowed me to look around the store before asking if I needed any help, then explained everything before I left. Would recommend, as been to others and have been approached by staff as soon as you get through the door!!
5 7 years ago (13-03-2018)

Really nice, non pushy shopping experience. Total opposite of another sofa company with three initials. Salesman Paddy was great to deal with.
5 7 years ago (13-02-2018)

Really nice sales guy, Patrick, good old no pressure sales.
5 7 years ago (16-04-2018)

Bought our sofa from here.. so far so good
4 7 years ago (04-02-2018)