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Davies Veterinary Specialists

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Davies Veterinary Specialists
"Davies is one of the largest and most diverse small animal referral hospitals in Europe. Our team is now based of over 100 dedicated, experienced and passionate Veterinary Specialists, Registered Veterinary Nurses and Veterinary professionals. Contact us now for a referral.If referring to an emergency out of hours, please call 07870 560596."
Address: Manor Farm Business Park, Higham Gobion, Shillington, Hitchin SG5 3HR, UK
Phone: 01582 883950
State: Central Bedfordshire
City: Hitchin
Zip Code: SG5 3HR

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Reviews
Extremely professional, you feel like people who work there actually care… Our dog Perry is fighting cancer, after having not really pleasant experience with Vets in London, Davies Veterinary Specialist are giving me hope that Perrys life can be a bit prolonged. I feel extremely informed what treatment Perry will have and how he could react to medication. Which is very important for us to make sure we can help him go thru healing process. It is located outside of London on a farm, relaxing spot with big parking and space for dogs to run. It is around 1h drive from my house but it is worth it.
This place is amazing from the surgeons to the receptionists. My dog Nell had to have spinal surgery, we were explained everything so very clearly, the expertise & skill of these people is second to none. Nell is still at the hospital & is being very well cared for. Thank you so much, you are all angels
Davies have been amazing with our 2 mini dachshunds who have both had spinal surgery and one is nearly 15! I cannot praise them enough for the care and guidance in getting our 2 dogs back up and walking, the physio team have been invaluable in their after care and the hydrotherapy which is ongoing, has made huge ground for both of them. They really do care about your pet and gives you piece of mind to know they are in good hands.
My dog Stockholm had skin cancer and Davies vet have been amazing. Sarah the oncologist, the nurses and the reception staff have been so wonderful. He loved going to Davies vet and loved Sarah. I will forever be grateful that we had such a caring experience in the last months of his life.
My two dogs have just done a long stint with davies and I have to say they would both not still be here if it wasn't for the amazing care and treatment they both have received. Thanks to their amazing vets Polly, Anna, Laura, Leo and James i believe he was called i have my babies home and I am eternally thankful for that. In particular, Laura the vet was absolutely amazing and so kind and compassionate. She is such an asset to the company. Communication whilst they were inpatients was amazing with several updates everyday on them, amazing aftercare too. Both my dogs have been looked after so amazingly and I cannot thank the team enough. The only reason for not giving 5 stars is a matter been investigated by management, however this has been dealt with promptly and efficiently thus far and I do not feel a need to outline this and outshine a brilliant review overall. Davies is definitely the place for your pets to be for top quality care.
The team at Davies, both the vets and the physios have been fantastic with our cat tuz. She has needed so much care and is a bit of a unique case but nothing has ever been too much and the standard of care we have received has never been anything less than perfect.
Reception staff were very welcoming upon our arrival. Veterinarians were friendly, polite & informative; taking time to explain the available options & predicted costs involved with necessary treatments. Veterinarians kept in touch with telephone calls during & after our pet was in their care; ensuring we were satisfied with the care given & that we understood everything that was happening. Questions were invited & time never felt rushed. We felt very reassured knowing our pet was in the best place and have every confidence in the ability of all the staff who were and continue to be involved in his care.
This is our 4th Dog that has been referred by various vets over the years, I can only give positive feedback. Totally brilliant from start to finish. 100% confident with this practice.
So very glad that my local vet recommended Davies. My dog had a badly infected wound at the base of her tail, which required a complete tail amputation and possible skin graphs. Not an easy task. The staff carefully explained what would happen in easy non technical terms. They also explained and broke down the cost. As it turned out they didn't need to do a skin graph so the cost was lower than expected. The after care was also first class. I would recommend them to anyone.
Vet Care 10/10.... Accounts team 0/10 Our dog recently had double elbow surgery here and the care from everyone involved in handling him was fantastic. Vincent his surgeon was so great at keeping us in the loop, letting us make decisions and generally helping us through the process. Anyone involved in the vet team was superb and really put us at ease - the care was brilliant. HOWEVER their accounts team who deal with payments are awful. There were several occasions where they chased us up to 3 times a day via several different platforms; email, phone, voicemail for money when we had put the claim through our insurance the very same day we visited. Despite them having all the insurers details and claim number. This went on for days before we had to report them. Even when our insurers paid out and we had evidence they insisted that we hadn't. The most recent one was they decided to call us to tell us that we'd paid nothing towards any of of dogs treatment and had pocketed almost £1,500 from our insurance - which we absolutely had not. After having to go through bank statements and claim numbers to prove we'd paid exactly what we owed we finally got an apology of 'yeah sorry the person who dealt with that left'. I have never been so furious & was outraged of basically being accused of fraud. We're lucky enough that our dog should recover from what he's had but I dread to think that they might do this to people who's pets are in life threatening situations or even worse. Disgusting behaviour & really let the whole practise and the amazing work they do down.
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