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David Lloyd Solihull Cranmore

  1. Solihull
  2. Solihull Gym

Reviews, get directions and contact details for David Lloyd Solihull Cranmore

David Lloyd Solihull Cranmore
"Conveniently located on Cranmore Boulevard, David Lloyd Solihull Cranmore is a first-class fitness destination for all the family. With comprehensive racquets facilities, a cutting-edge gym, two swimming pools and plenty of group exercise options, there’s something for everyone. And with added benefits including a Clubroom, kids’ programme and luxurious spa, David Lloyd Solihull Cranmore is far more than just a health club."
Address: 247 Cranmore Blvd, Shirley, Solihull B90 4ZL, UK
Phone: 0345 129 6816
State: West Midlands
City: Solihull
Zip Code: B90 4ZL

opening times

Monday: 6:30 AM – 11:00 PM
Tuesday: 6:30 AM – 11:00 PM
Wednesday: 6:30 AM – 11:00 PM
Thursday: 6:30 AM – 11:00 PM
Friday: 6:30 AM – 11:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM

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Reviews
Used a guest pass to use this gym. Really nice and clean. So much to do. Great customer service.
Quality is average. The new gym floor is better, still air circulation is poor. Water dispenser barely works... takes an hour to fill a bottle!!! Blaze is decent when you can get a booking. Rackets is shocking, can hardly get a booking 4pm-8pm daily on any court!! or weekend morning. Eyes sting in the jacuzzi. Sauna is mix of old and new. Steam is ok. Shampoo dispenser is mostly empty. Towels are barely towels not suitable for men size. Outdoor pool not cleaned often. No proper spa as such. App has many glitches, needs to be improved!! Annual prices increases but the facilities are still average.
I visited David Lloyd and was welcomed and greeted by Skye. She was very professional, took time out to show me around and go through the different membership options. She’s a true asset to David Lloyd very caring and passionate about what she does. Thank you Skye appreciate your kindness
Extremely poor service. After paying for yearly subscription, all i am asking for an invoice and no one is able to give me that. It has been 2 months. How long does it really take for tuis type of requests? I have been to the centre twice and they said i can't get from there and I have to ask this via app by submitting the query and someone will call me. I did that after a week i get a call and that person says they can't do this and I have to ask in reception. I am calling in reception from last two days and all i am getting is someone from admin when they come at 11 am they will send me. I am still waiting to get the invoice copy. Extremely irritated by this service.
Absolutely abysmal customer service - I have asked SIX times now why for the last 4 months 3 rowing machines have been missing, leaving only 1. I have asked face to face and kept being told someone would call me - they never have. I have also sent two emails which are clearly being ignored. Maybe I should block next months direct debit payment - no doubt I will have someone from there on the phone to me in 5 mins!.... I even called a week ago to chase up my emails again - even now, still no reply! Starting to wonder if there is any form of management there at all. Supposedly there is a guy called 'Jordan' who is gym manager - does he even exist???? Absolute disgrace - take my advice, if you are looking for a leisure centre which is professionally run with even just a basic level of customer service, cross David Lloyd Cranmore Boulevard off your list - you have been warned!!!. There is a Bannantyne and also Virgin gym, as well as several independent ones in close proximity to this gym - so plenty of local alternatives with surely much better customer service! You would have thought that with plenty of local competition this would motivate them to get off their backsides and look after their clients - apparently not though. Smacks of total arrogance, laziness or both.....
Im a current member of the gym that visits 3-4 times a week. Calls to reception are very hard to get answered sometimes, the mens sauna has been closed for 4 weeks! The sauna door also hasn't closed properly since I've been a member resulting in low temps and a ruined experience, reported many times but nothing has been done. I would love for the 11pm closing time to be re-instated as now around 10pm the PT's come and sometimes rudely say were closing soon leaving no time for me to get a proper workout in without pressure to leave the gym. Cardio machines are sometimes switched off at 10.10! Also a bit too many promotions are run and it can sometimes get really busy with guests. Gym is fantastic though, well spaced out, equipment and machines are top notch and atmosphere is good. I will check back in a few months and if these issues have been resolved it really is a 5/5 health club.
It’s great in the whole. Let down by it taking ages to fill up our water bottles upstairs. My family plan is paying nearly £200 a month for a membership, so you would hope the water fountains would work well
I made a review about the taps upstairs being defective. Management replied and I just checked to happily see they had been fixed. Thank you management. Great gym.
I have not received my initial payment of £129.68 paid on the day I joined 18 January . Please sort this out ASAP. I will happily take this review down once sorted.
A very good experience myself and my associate had last Friday, the gym has amazing facilities really knocks it out the park for that, we are still deciding on another gym however just with in the price range, but this gym may just persuade us to join. A special mention to Arden one of the Gym Floor and tour employees, he went out of his way to make sure we had a tour and went into great detail about the more specific things around the gym, showing us special features, and giving us the time despite I imagine him being under pressure with other work load. Arden is a credit to your company, and you should do your very best to hold onto the young man, his customer service delivery was great, as someone who's worked in the sector I can appreciate Good service, once we have checked out a gym nearby I will ring back and personally thank him once again, he showed us the membership options and dealt with our many questions expertly.
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David Lloyd Solihull Cranmore map

Directions to David Lloyd Solihull Cranmore with public transportation

Swallows Meadow 240 meters
5
Dog Kennel Lane 350 meters
511
519
X20
Maidwell Drive 350 meters
5
Connaught House 380 meters
5
511
519
X20
Stirling Rd 380 meters
5

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