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Reviews, get directions and contact details for Cromwell Lodge Hotel

Cromwell Lodge Hotel
Address: 9-11 N Bar St, Banbury OX16 0TB, UK
Phone: 01295 259781
State: Oxfordshire
City: Banbury
Zip Code: OX16 0TB


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Reviews
The rooms and interior were beautiful, accompanied by the friendly and helpful staff that served us. Breakfast had a god selection of cereals and had a fair variety of hot foods to choose from, though not that fancy. Bed was extremely comfy and windows are gorgeous, especially in the morning. However, serious water damage in the ceiling which concerned us but did not hinder our enjoyment of the night. Hotel only provided us with one toilet roll which I feel was insufficient and extra should be available in rooms.
7 years ago (17-02-2018)
Staff lovely, hotel needs a lot of TLC little niggles that were constantly annoying like out of order phone and TV in first room, swapped to a smaller room no glass shelf in bathroom and metal bracket that it should have been on kept falling off the wall, male guest was given our original room and spent over an hour on the phone after midnight and due to adjoining door we heard every word of his conversation! Food average. Beer less than average, waitresses were lovely!
7 years ago (08-04-2018)
Customer service was excellent at this small hotel! As international travelers we felt well taken care of. Unfortunately the hotel was understaffed and a little run down, but our room was still pleasant.
7 years ago (01-04-2018)
Loved having breakfast when they were cleaning the floor with bleach. Breakfast, well what can be said, rubbery eggs, no butter advertised fresh fruit, which it was about a month ago. Plus side bed was comfortable.
7 years ago (03-02-2018)
Terrible place. So sad, it's beautiful from the outside but the inside is quite literally falling apart. Wallpaper hanging off walls & ceilings. Rotten broken windows. Plastic pot behind the bathroom sink to collect water, half of it missed the pot and flooded the bathroom. Loose floorboards. On a good note the shower was hot & the bed comfy. Don't waste your time with the breakfast it looked as if it has been on a plate for a week! Very short on staff. All in all a very poor offering and most certainly not a 4 star property. I would not stay again nor would I recommend it to anyone.
8 years ago (15-11-2017)
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