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Reviews, get directions and contact details for Mercure Banbury Whately Hall Hotel

Mercure Banbury Whately Hall Hotel
Address: 17-19 Horse Fair, Banbury OX16 0AN, UK
Phone: 01295 253261
State: Oxfordshire
City: Banbury
Zip Code: OX16 0AN


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Reviews
The staff were lovely, pity I can't say the same about the accommodation. Dirty room bins weren't emptied from last visitors, only half a toilet roll. Towels were yellow when they were supposed to be white. Doors were slamming, breakfast was cold, and the coffee was awful. The room was nothing like the photos mismatch furniture, very dated. If you wanted a hot shower you got a trickle cold full blast. Definitely not going back there.
Hotel is tired and in need of refurb throughout. Meeting room was OK but the projector was way out of date no HDMI! and the service was average. That is, however, reflected in the price.
Attended a wake there a very nice place to hold an event. My only fault was a poor limit of beverage unless you purchased from the bar
Fantastic Sunday lunch! Very reasonably priced, with huge portions, amazing quality, and friendly service, we could not feel more welcome. We were a party of four. Starters included soup and bread it could have been a full weekday lunchtime treat, the smoked salmon was simply gorgeous and the terrine was yummy. We all opted for roast dinners, lamb, chicken and beef... all were delicious and the roast potatoes, veg and Yorkshire puddings were wonderful. The treacle sponge was one of the best I ever had, the bread and butter pudding was yummy. One really kind thing was that of our party loves cheese and it was not on the menu. We asked the staff and it was no problem and they made a cheese platter for her. They brought great teapots and were happy to refresh them. The service throughout was outstanding! The newly refurbished dining room, which is art deco in design, looks out over wonderful gardens, I'm looking forward to the dining experience in the summer! The brand new owners and brand new management team, plus all the staff are doing a fabulous job! I'd recommend going there for lunch, dinner, or a cream tea, you will love it!
What a fantastic job the new team have done on this place. Don’t let the previous reviews from old ownership fool you, this is now a professional, refined yet historic hotel.nnI visited for a conference and the food was fantastic, highly recommend the fish finger sandwich! The meeting rooms are well equipped and the harness room particularly was full of character. The bar is great and the staff are friendly. Thank you to all of the team for accommodating us!
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