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Croft Surgery

  1. Willenhall
  2. Willenhall Health

Reviews, get directions and contact details for Croft Surgery

Address: Gomer St, Willenhall WV13 2NS, UK
Phone: 01902 600900
State: West Midlands
City: Willenhall
Zip Code: WV13 2NS

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 7:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
I would give a zero but unfortunately it won’t let me. Worst practice I have ever used. Receptionists tells lies Gill, to cover her own back. Requested an appointment for the afternoon as I work Monday - Friday until 12pm, then offered an appointment for 9.50am, explained again that I work mornings then was given appointment with a trainee doctor, who apparently has been training for seven years with his eyes closed who don’t know much. I emailed Helen practice manager and informed her what happened and why I was leaving and she emailed back would’ve preferred a call or a meeting stating that she asked the receptionist about my making an appointment, she was told by Gill that I was given an appointment in the evening, had refused it and asked for an appointment in the morning!!! Now why would I do that when I don’t finish work until 12pm??? As a doctors surgery they must have a duty of care towards their patients utter joke. Displaying on the window ‘Always accepting new patients’ when they can’t look after the ones they’ve already got!!! Helen is a really nice lady but she should put her professionalism to use when dealing with receptionists who obviously don’t tell her the truth. I thought that all calls were monitored and recorded for training purposes but not here. I won’t be made out to be telling lies, that’s not how I was brought up. Nurses are brilliant and understanding and are wasted here. Best thing about this place is when it’s closed. Have left now but please think seriously about joining here.
Been registered at Croft Surgery for a long time. The reception team are always happy to help. Seen a few GPs over the years who have always sorted my problems out. i like you dont always need to go in, had a video call recently saved me a journey.
Excellent service, a well run practice.nI have been with this practice for many years now.nStaff are professional, respectful, friendly and very helpful.nA well managed doctors surgery.
Have been at the practice for many years and it is extremely well run by the practice manager. Appointment times and ease of getting prescriptions is great and everyone at Croft Surgery is very helpful. This includes the receptionists and the doctors and nurses and support staff. A very well managed doctors surgery. Other surgeries should take note.
Professional, courteous, respectful and very caring service provided by this medical centre. The colleagues, doctors and nurses are a credit to the practise especially gratefully to Rachel and Gill for their time and support to ensure I got the help I needed following a intertrochanteric femur fracture.nThank you, guys.
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