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County Kitchens by Sigma 3

  1. Esher
  2. Esher Furniture Store
  3. Esher Store

Reviews, get directions and contact details for County Kitchens by Sigma 3

County Kitchens by Sigma 3
Address: 86-90 High St, Esher KT10 9QJ, UK
Phone: 01372 467464
State: Surrey
City: Esher
Zip Code: KT10 9QJ

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

related searches: Kitchen showrooms near me, Virtual kitchen showrooms, Kitchen manufacturers, British kitchen manufacturers, Kitchen manufacturers near me
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Reviews
Really impressed by the staff at the Esher store, gave us a great amount of help and guidance, with a competitive quote for what we wanted. Hopefully we'll get our Sigma3 kitchen in may and will report back.
7 years ago (29-03-2018)
We purchased our kitchen from Esher Count Kitchens about 5 years ago now. The sales experience right through to the installation was very professional and we have been delighted with the quality of the workmanship. Over the last year I have had two minor issues, both of which I assumed would be out of any warranty, but I rang County Kitchens for some advice on the remedy anyway. The first issue was the fridge door had dropped - without hesitation they send a guy to fix it for us without charge. The second occasion I needed a new waste part as the existing one, through wear and tear, had failed. Again they were brilliantly helpful and actually gave me the part I needed from one of the show kitchens. Given it was a Saturday that really helped me as the sink was unusable had they not done that. My offer of payment was refused. So my opinion is brilliant after care, above and beyond and I wouldn't hesitate to recommend them.
8 years ago (07-06-2017)
Absolutely top class operation, excellent products, the staff are top notch professionals.
7 years ago (09-02-2018)
I bought a kitchen from County Kitchens (Sigma 3) back in 2007 and this year I will be replacing it - but most definitely taking my business elsewhere. The whole experience was a catalogue of errors - with poor internal communication meaning my order was not processed resulting in an unexpected 4 week delay and meaning I had to arrange for my builders to return to site. Also being lied to by the installation manager as to why my delivery was late. The company's quality assurance process was terrible with faulty panels, wrong glass doors delivered, 1 unit handle rather than the 38 actually ordered, only 22 sets of fixing screws for the handles (when they finally arrived!), missing wire basket, missing end panels, wrong end panels, missing beech plate holder and pegs, missing plinth sealing strip, missing end panels, missing plate warming drawer, missing hot rod bars (it took another 5 or 6 weeks to get all the missing bits apart from the hot rod bars - these never were provided). oh and being lied to by the installation manager - yes it wasn't just once. I wrote to the MD, Pat Thomas at the time - he promised to call me, never did but he did write back and admitted the errors were the fault of the company, offered me £200 compensation - on an £18,000 kitchen (units only not including fitting or appliances). I never received the compensation and put the whole thing down to experience and wrote it off. However after 2 or 3 years of use I noticed that the "foil wrapped" beech finish on the doors was fading to a different colour to the door frames (going slightly pink) and a different colour to the end panels. So once where I had a uniform beech finish kitchen I now have 3 different shades of beech on the same units. This has become so irritating now that I am about to replace the entire kitchen - but I will certainly not be using County Kitchens again. Things may well have improved over the last few years but the desperately poor QA processes and awful level of customer service seemed pretty deeply ingrained all the way up to the MD - and the point of experience of course is not to make the same mistake twice......!
8 years ago (05-01-2017)
Really friendly and gave us all the time in the world to peruse and ask questions. Fabulous experience.
8 years ago (13-05-2017)
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