Consulate General of Spain

Reviews, get directions and contact details for Consulate General of Spain

Address: 63 N Castle St, Edinburgh EH2 3LJ, UK

Phone: 0131 220 1843

Website

State: Edinburgh

Zip Code: EH2 3LJ

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Reviews

My wife is Spanish so I applied for visa to go to Spain and spend some time with her family. I had to go to the consulate but surprisingly my wife was not allowed to join me. I had gone through the reviews before and read about the extremely rude guy. But when I went inside a guy came and asked me some questions and helped me with my application form. He was very polite and nice. And when I applied my application, the girl in the counter was also polite and nice. Both are friendly. I was prepared for the worst but I found it completely opposite. I received my visa at my home address in 2 days. Very happy with the service.

 8 years ago (17-09-2017)

I was rather apprehensive after reading some of the reviews, but was very pleasantly surprised by the helpful and courteous attention I received from the Consular staff. Well-organised and efficient. I was in-and out in less-than the 20-minute appointment slot. The 2 ladies were very friendly and helpful, and the man in charge was very accommodating, and knowledgeable.  (All this despite the Demonstration taking place outside the Embassy following the violent clashes in Catalonia, which clearly created tensions for the staff) My NIE was emailed through to me in Spain only 10-days after my appointment - well-ahead of the expected 2 to 3-weeks timescale. Muchas Gracias.

 8 years ago (18-10-2017)

I have applied several visas and the experience to apply spanish visa is the worst. The information online is messy and confused. It is very hard to find userful information about a student visa. First I call them they told me I could apply a tourist visa with purpose of study. When I was there, the officer told me 'no'. That is fine, but the man officer in Edinburgh is very disrespectful and mean, he treat the customer as enemy. Once you cannot understand him, he seems very angry and rude. He is like a commander to treat the new soldier. He told me the visa took up to four weeks and then the time is up, I call him he just told he said around four weeks and  it could be four months. He did not listen to you and just interrupted you when you said something, when I wanted to say something he said I was very rude. he could return me the passport..... Such worse service, when you told him you have booked the flight and accomondation, he told me he did not care.... I told him he input the wrong passport no and sent emails to them, he just told me they may have changed it. He did not want to check it.... I feel very disappointed about the man officer in Edinburgh, I donot know how he could be an employed. It is such a shame for a country to be represented by such rude person.

 8 years ago (28-08-2017)

It's more like going to boot camp or a very strict military school. My husband and I had an interview a few days ago and the guy in the reception area was alright and asked us if we had made copies of everything. We indicated that we had all the required documents and the photocopies. We were then interviewed by an extremely rude, pompous and overbearing individual who certainly lived up to his online reputation stated in other reviews of the Spanish Consulate. That said, the lady behind the counter seemed affable and helpful. We also noticed that any person who was Spanish / spoke Spanish and had a query was being treated very nicely and without a trace of contempt. He spoke to my husband and I like we were dimwits and told my husband that there was a stain in the application form and that this was being disrespectful to the application process. My husband mentioned that one of the children must have got their hands on it and he apologised. The guy also spoke to us like a stern headmaster and said that the Spanish consulate made every effort to provide information about everything and we tourists who wanted to travel to Spain couldn't even follow simple instructions. He seemed incapable of listening to logic and reason and acted very boorishly. Perhaps Spain needs to remember that us tourists pump money into its economy and probably take a cue or two from the Swedish consulate who were nothing but polite, friendly and courteous. Perhaps, they were less in need of getting their egos stoked unlike the dude behind the counter at the Spanish consulate who probably hadn't heard of customer service to begin with.

 8 years ago (24-02-2017)

after what happened yesterday in catalonia, we should start boycotting spanish goods and services, hit them financially

 8 years ago (02-10-2017)

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Consulate General of Spain

Reviews, get directions and contact details for Consulate General of Spain

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