Cliveden House Hotel

What a fantastic place. Looks amazing and the service matched. As I was there for a meeting I only witnessed this side of the business but would highly recommend
5 7 years ago (20-10-2017)

Very disappointed with the service. It used to be fantastic but we felt the service in some areas was far from what we would have expected from any 5 star hotel, let alone cliveden. The service in the spa was the worst part where the staff did not seem to know what they were doing and the treatments were very poor. To cap it off, we have emailed the hotel manager Kevin to express our concerns, but have not even had a reply.
2 7 years ago (12-10-2017)

Great national trust property, wonderful grounds and stunning walks. Being able to drop down from the woods to the edge of the Thames is incredible.
4 7 years ago (17-10-2017)

I had been gifted afternoon tea at Cliveden as a Christmas present. My partner and I had been looking forward to it as we'd visited the grounds a number of times before but never been into the hotel. We arrived to find that the tea was to be served in essentially the entrance hall and were seated facing the front door. Each time the door opened (which was frequently) we were subjected to gusts of wind, to the point we had kept our jackets on and were given a blanket to cover ourselves, something you do not expect to have to do indoors. When the tea arrived the sandwiches felt and tasted as though they had been out all afternoon which we thought to be unacceptable. It was my partner's birthday, something I had mentioned when making the booking weeks earlier, details had been taken but alas nothing had been arranged or remembered when we arrived, I had to mention it to a member of staff whose initial reaction was to say I should have mentioned it when booking.. When described and priced as it is we had high expectations for Cliveden but unfortunately we were let down. We will not be rushing back or recommending to family or friends. My partner aptly described the experience and ambiance as "mediocre at best".
2 8 years ago (27-04-2017)

Stunning. Quintessential English. Great staff. Can't fault
5 7 years ago (11-10-2017)