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City Central Community Mental Health Team

  2. Leicestershire Health

Reviews, get directions and contact details for City Central Community Mental Health Team

Address: St Peters Health & Social Care Centre, Sparkenhoe St, Leicester LE2 0TA, UK
Phone: 0116 295 7070
State: Leicester
Zip Code: LE2 0TA

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Reviews
The people who leave bad reviews of this place are not kidding, I've not had 1 good experience since being here, both my referrals went missing and they told me it was an oversight,how can 2 missing referrals be an oversight? The psychiatrists don't listen to you when you have genuine concerns, they just want to get you out the door and when you ask for help for anything it's clear they haven't listened because they don't provide the correct thing you've asked for. The worst place I've ever been to for help with my mental health, if anything it's made my mental health worse. This place seriously needs looking at.
The lack of empathy, professionalism and mental health support is disgusting. Phone lines are always engaged, the medical receptionists are so unhelpful and rude. Appointments are cancelled last minute and then rescheduled for A YEAR later?! My sibling hasn't had a face to face appointment since 2018, all conveniently down to covid- which is still being blamed for lack of appointments! Constantly being told 'there's a backlog' but no other urgent slots available. At my wits end and desperate. What do you say to a loved one in such mental distress when the professionals aren't bothered to help?
My daughter has been struggling with mental health for over 6 months in crisis but longer generally. The care she has experienced especially at this centre is not acceptable and there should be an informal investigation into the practice. There is no appropriate follow up or onward care and my daughter was asked what she would like them to prescribe ?!! She is mentally unwell she had hope these supposed professionals would help her but sadly they merely caused her to attempt to take her own life. She feels she is begging for help and no one is listening and to be honest she is right. In this day where mental health is so greatly advertised why is St Peter's not listening. You have got it wrong. Maybe you should allow the families to meet with you and tell you why when their loved ones are unable. Maybe you should care. You do not deserve a one star
Never experienced such poor patient care. It's now been 1 year and a month since my urgent 5 day referral. I've had 2 appointments cancelled on me. 1 the day before and the other an hour before. Was told it would be revoked as a matter of urgency. Letter came through for a mid September appointment. 1 year 3 months from when I was referred. Wouldn't even give one star but less isn't an option. Formal complaint has been submitted.
I have recently had an awful experience . Communication has been appalling ..actually non existent . Whilst waiting still waiting for a report to be sent to Occupational health to begin my employment which was originally 25th October I feel so let down and have lost the will to live at times . I feel no one cares .Luckily I have a very supportive family as this disgraceful situation his still ongoing ! I now have developed hypertension due to all the stress and upset this has caused .
If I could give it 0 stars I would! This service is an absolute disgrace to the nhs! Continued cancelled appointments and no care at all for the people they are meant to be helping!
Had my first appointment and was pleasantly surprised after reading poor reviews . The Dr i saw was very pleasant and had a caring manner. Not sure why it matters about ethnicity of staff?? re other unhelpful review but then again I’m not partial to racism in any way . Only issue for me was lack of parking .
The worst place i Must go to Dont have issue with anyone in my world but it seems the Psychiatrists all have issues with me. They have something against me... My cpn who i saw for a year did not support me in a meeting where thr outcome had already been determined before i came. It was a matter of dictatorship and me being quiet because i have had enough. I requested my first not to see dr.koka yet i had to go through his abuse and harrassment for the second time. The last time was Dr.Khan a new doctor who provided false statements on my behalf. No indication was given in front of him and at the back of his mind for him to do this. I also asked for simple remedies of cramps on my leg due to my new medication, respiridone, instead he issued 3 separate prescrptions which later on i found out one of thr boxes was for patients with epilipsy. He did not make me aware of what eas being prescribed instead told me advised me about thier effects. I am Very vulnerable right now. No one helped me at the establishment when i needed to talk to the doctors on many occassions. Why would they get away with this?
The parking here is diabolical.I have caught the Doctors and nurses park in disabled bays whilst not having blue badges All the receptionists are of Asian extraction some cannot comprehended English. There are so many English mental Health professionals who have left or gone awol. The whole of the system is falling apart. Every single receptionist is of Indian extraction, or partime American. Why are so few English white people employed here. Totally useless service. The Indian consultants simply dont understand the issues and do not get the gist of users. The receptionists are so rude. The phone is always busy. So much for the govt making Mental Health a priority. It seems they will talk the talk and give the public what they want to hear at the detriment of the end user. Awful service awful attitude and one of the reason that makes you think I wish I had gone private!They wonder why so many mentally challenged people are a problem. well put the investment in, and with a health professional they can relate to not some 3rd world country staff.
As mentioned by other patients, appointments are always cancelled last minute, having to complain to PALS FOR THE 2nd time now!! Very distressing time for family also, shut the bloody place down I say
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City Central Community Mental Health Team map

Directions to City Central Community Mental Health Team with public transportation

Lincoln Street 30 meters
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Highfield Street 260 meters
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Leicester 280 meters
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Highfield Street 340 meters
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Prebend Street 340 meters
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