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Reviews, get directions and contact details for Chiquito

Chiquito
Address: Greenbridge Retail Park, Swindon SN3 3SQ, UK
Phone: 01793 482830
State: Swindon
City: Swindon
Zip Code: SN3 3SQ

opening times

Monday: 9:00 AM – 11:00 PM
Tuesday: 9:00 AM – 11:00 PM
Wednesday: 9:00 AM – 11:00 PM
Thursday: 9:00 AM – 11:00 PM
Friday: 9:00 AM – 11:00 PM
Saturday: 9:00 AM – 11:00 PM
Sunday: 9:00 AM – 10:30 PM


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Reviews
Firstly I would like to say that the young man that actually served us was very polite and we could see that he was trying his best. (Taking orders , cleaning tables, serving food. It seemed he was the only member of staff working.) He was also taking the brunt of all the complaints. We didn’t catch his name and it wasn’t on our bill. So when we arrived we waited a while to be seated, I even ask the lady behind the bar If we could just take a seat but she rudely said that someone would be with us. Finally we got seated after some 10-15 mins, quite a long time bearing in mind the place was not even quarter full. We were told it would be a half an hour wait for food which we were happy to wait. We had two adults, a teen and 5 children.... we all ordered and the wait began, no one came to apologize for the length of time we were having to wait, not even an offer of any drinks or snacks to tide us over. We were left to wait ... we watched two tables get up and leave because they were fed up of waiting !! After an hour and half !! our food arrived and although it was edible for the children, our fajita steaks we ordered looked like they were burgers cut up. By this time we all had enough and decided it was time to go ... yet another wait for the bill and then when I disputed the bill after poor service I was given a 10% discount !! I have never had such awful service in a resturtant in my life ... 2 members of staff working in the school holidays !!!! My children & I love chiquitos but after this visit we will not go back to the Swindon branch again and I will be advising friends and family the same.
7 years ago (11-04-2018)
Service was pretty good, starter of nachos was amazing but l as I got to the end of the chilli I ordered I found uncooked rice not nice to eat...
7 years ago (26-04-2018)
Very good service from a young man who was very attentive. Food was served piping hot. Very relaxed atmosphere. It was quite busy when we went so had to wait a little time for food but it was freshly cooked for us so that was fine - it gave us time to chill!!
8 years ago (25-11-2017)
This place is shocking.... empty tables yet told we have to wait 45 minutes for a table. When i queried it, was told that the kitchen cannot cope if all the tables are seated ! I aaked "Why have the tables then if you cant seat them ? ". Was told to "contact head office as it is their policy"... So i decided to wait it out... am sitting in the bar... 3 families of 5 , 2 families of 4 and 1 couple have all walked out after being told of the 45 minute wait. Massive loss of revenue ! Chiquitos could hire another chef for the price of the lost custom. No wonder there are news reports of them facing bankruptcy ..... bad management policiies ! Been waiting over an hour now.... 3 families have come in and been seated ahead of us. We are a party of 2 ... Absolutely disgusting... its not even lunch time... it is 3pm ...
7 years ago (30-03-2018)
Have been coming here on and off for years and the portions have definitely been getting smaller. The quality is a bit hit and miss. Staff are usually very friendly although service can be slow even when not busy.
7 years ago (24-02-2018)
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