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Reviews, get directions and contact details for Chingford Mount Funeral Directors

Chingford Mount Funeral Directors
"The loss of a loved one is something we all face in our lives. We understand that it is a difficult time and we arrange a funeral that reflects the wishes of the individual, family and friends. We believe in providing a service to help ensure arrangements are as stress-free as possible, leaving you free to be with your family and friends.We are also experienced monumental masons and offer a bespoke memorial service, providing a professional template prior to works being carried out enabling changes to be made before any engraving is done and set in stone.As a family run business, we are dedicated to helping those who need guidance."
Address: 90 Old Church Rd, London E4 8BX, UK
Phone: 020 8523 8868
State: Greater London
City: London
Zip Code: E4 8BX

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:30 AM – 12:30 PM
Sunday: Closed


related searches: stonemason chingford, the old church chingford mount
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Reviews
I can highly recommend this company. I found Charles to be so accommodating and nothing was too much trouble. Charles’ Communication emails were second to none and as a result our interment stone was perfect. It was placed within a few days of the interment. Also they smartened up the old head stone without any extra charge.
I am happy to say we made the right choice, going to Chingford Mount funeral directors ….five stars Theresa and John, Neil, were brilliant with all the arrangements for mums funeral, very warm and understanding couple .. Charles Neal was exceptional, I can’t praise him enough …with all the effort and the work he put into Mums headstone. All made to perfection, nothing was too much trouble, everything was perfectly done I highly recommend him … 5 stars Gina Leeves
I can't rate Charles enough, His communication was excellent, Definitely 5 star plus service, Went above and beyond to make sure everything was correct. Can honestly say I Highly recommend Chingford mount..
We arranged our mum’s funeral this August through Teresa and John Neal, who also dealt with our dad’s funeral in 2015. They were very warm towards us at a difficult time and Teresa explained everything. At the last minute we decided on horses and a carriage having seen a lovely procession go past while we were with Teresa. I can completely recommend them. They don’t rip you off or pressurise you.
For what should have been a very difficult time for us, Charles and his team have made us feel at ease and supported every step of the way. Nothing was too much work for them, they have treated us with the upmost patience and professionalism. I have to say we are very grateful, and although we hope he won't need their services again any time soon, we will use them again when the sad time comes. We would highly recommend this family run business. Thank you.
I dealt with Charles and he really did go above and beyond for me/ my family. Excellent communication from start to finish even out the office he'd reply to me, gave me as many Computer aided designed as i wanted, even wrote my brothers name Chinese. The finished gravestone was exactly how i wanted it. I spoke to Charles on the 28/08 and asked if it was at all possible to have it completed by the 07/09 my brothers 1 year anniversary and he went and completed it the next day. Really appreciate their workmanship and compassion. Highly recommend.
What a lovely team of people. Family run, personal touch. Down to earth way of taking you through the process. I had no worries and peace of mind from the first phone call with Maggie. Then with Theresa and John at premises in Church Road. When someone passes you can’t really take it all in. Theresa made good suggestions and made it easy. I can’t thank them enough. I wish them all the best.
Terrific service and a pleasure to deal with. Cleaned up my Dad's grave and added the new inscription. It looks like brand new. Highly recommended
I am very happy with the service. Charles gave us a competitive quote for the inscription with pictures attached no other company provided the pictures of how it would actually look like. He updated us on the progress in a timely manner and did a wonderful job on the memorial. I cannot wish for more. Thank you!
If I could leave zero stars I would! What a terrible service! Things started off okay, but due to a serious error by the company, the service became very unprofessional, unsympathetic and inept! We took our business elsewhere! UPDATE: I actually gave the company all the information they needed, including a design of the headstone! I was told that the someone would then contact me with a quote. I waited a few weeks - no response! I then had to go into the shop to chase matters up and was again told that someone would contact me. I received an email after a few days informing me that the company had lost all my paperwork! When I called the shop to ask them to have another look for the paperwork, the proprietress was literally shouting at me, telling me that she didn't have the paperwork and that I must send the information again! She was angry with me! Why? I explained to her that we were the ones who were bereaved and that the company had made the mistake and should demonstrate some level of sympathy! It was a deeply distressing experience! How do I now explain all this to my elderly mother, who after losing her husband of fifty years, has to start this whole process again, obviously with a more competent and sympathetic company! Final update! I gave the exact same details to a very well known, relatively large and established family company in East London and received a very professional, yet personal service! I also received their quote and relevant forms in the post the very next day! Not only that, they can have the headstone ready seven weeks sooner! Finally, I saved a significant sum of money! Enough said, I think!
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