Carline

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Address: Bridge Industrial Estate, Balcombe Rd, Horley RH6 9HU, UK

Phone: 01293 430430

State: Surrey

City: Horley

Zip Code: RH6 9HU

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Reviews

Booked return journey from Horley to Heathrow, easy communication with Colin via email and much more reasonable quote compared to others in the area. Arrived on time for a 5am collection by Darren and was waiting for us when we arrived at Heathrow. Faultless service so would really recommend, never experienced any of the issues others have mentioned in the last 20yearsmy my family have used Carline

Booked about 3 days before our early morning flight from Gatwick  for a pickup from a local car parking area . They didn’t turn up which left us stranded and caused us to almost miss our flight. Chose them due to apparently being available even after midnight. However despite constant ringing they didn’t answer Managed to get Gatwick Airport taxis to come last minute Would NOT recommend you risk using this company

Phone answered quickly but no taxis available at 14:30 as they are all out on the school run

Staff rude and then don’t even turn up when customer is meant to be getting a flight. Last time I use or recommend this company. Shameful

Booked an early morning taxi to the airport. They failed to show and didn't answer their phones. Avoid them at all costs, appalling service.

Unfortunately this taxi company thinks it’s ok to keep its car  engines running polluting the air that horley inhabitants have to breathe. Outside the office in Horley and also a grey minibus outside the chicken takeaway with engines idling for at east 10 minutes and that is just today!

Terrible service. Booked an airport run that didn't show up despite text message and phone confirmation. When I phoned to trace I got spoken to very rudely as though I was lying. When the driver finally showed he didn't even apologise or care even when I showed him the confirmation texts. The guy on the phone en said that they don't confirm by text but as soon as he put the phone down for the replacement booking I got immediate text confirmation

I booked a taxi to take me to Gatiwck airport at 5am to get a flight. Unfortunately my flight was cancelled, which turned out to be rather lucky because when I called Carline to see If they could take me to Heathrow to get an alternative flight, I was told that I didn't have a taxi booked. This is not the first time this has happened. I thought I would give them the benefit of the doubt after the first no show, but will absolutely not use this company again. I'm not really a fan of using Road Runners as they are usually late every time themselves, however, this time they arrived early and helped me with my suitcases to the car and also provide a confirmation of booking, dispatch and arrival of my taxi. They also send a link so that you can track your taxi and see what car/driver to expect.

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Reviews, get directions and contact details for Carline

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