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Reviews, get directions and contact details for Caravan and Motorhome Club

Caravan and Motorhome Club
Address: East Grinstead House, Wood St, East Grinstead RH19 1UA, UK
Phone: 01342 326944
State: West Sussex
City: East Grinstead
Zip Code: RH19 1UA

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
There’s simply no point in paying for membership! The App / website search for availability is next to useless. Added to which it seems members book years, months in advance, so site availability is terrible. Second year of membership as a Campervan owner will be my last,. When I have stayed, they’ve been friendly sites, a bit sterile, but very practical and well kept.
Poor service from the club shop. It is the first time I have used the club shop and I will not use again. Very poor service, response and not delivering as promised.nA real shame as very impressed by all of the sites and teams on sites
WHAT ARE WE PAYING MEMBERSHIP FOR?nI was going to book the haycraft site at Swanage 3 night stay in July this year £147 which I thought was a bit extortionate so I shopped around found a site two miles nearer to Swanage restaurant and bar on site £125 for the same date's.n£22 difference Operating in the same economical climate. What actually do we get for our £59 membership oh yes I known'early bird booking'nAnd a monthly magazine that's paid for by all the advertising businesses. And cries from the warden to stay with your vehicle when everybody turns up on site at 1 o'clock.nI'm not going to be played a fool next year for my membership that's for sure .
Absolutely shambolic. Booked a pitch at one of your sites, website crashed after the payment page. No confirmation sent so rang your head office as instructed by your web page, told to ring the campsite. Rang campsite to be told they have no record of my booking. Eventually managed to get hold of someone in the web booking department, found my booking and payment to be told there wasn't any grass pitches left plenty available when I booked and the only other option was a hardstanding, which was fine......except they then wanted me to pay extra for it!!!! Not a chance, bearing in mind the amount of time I spent on the phone and on hold trying to sort this mess which was no fault of mine out. Abysmal customer service. Off the back of this I've cancelled the stay I had booked at the NEC for the show. Unbelievably poor customer service.
Whoever has designed your website, specifically your joining process, I hope you didn’t pay them.nWe clicked the “joining from overseas” option and get an error trying to put in a non UK phone number! Pretty basic business process check would have identified this error. There are many templates out there available for almost free to tailor to your needs to cover a basic registration process. It’s so easy make your site look a lot more professional than this.
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