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Bupa Dental Care Bushey

  1. Bushey
  2. Bushey Hair Care

Reviews, get directions and contact details for Bupa Dental Care Bushey

Bupa Dental Care Bushey
"Bupa Dental Care is a leading provider of both NHS and private dental services, and has over 350 practices across the UK.We believe that everyone in the UK deserves a happy and healthy smile, so we provide a range of treatments and services for all the family, from regular check-ups and emergency appointments to more complex dentistry.We have over 2,500 dental professionals working for Bupa Dental Care, to provide quality treatment that you can trust."
Address: 138 High St, Bushey WD23 3DL, UK
Phone: 020 8950 9599
State: Hertfordshire
City: Bushey
Zip Code: WD23 3DL

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: NHS dentist near me, Bupa book Dental appointment, Practice on the Green Bushey phone number, Watford dental, Spire Bushey, What is dental hygiene, Bupa Essentials, Bupa dentist Liverpool
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Reviews
When I called to make an appointment in May of this year, Bupa Bushey told me I was no longer an NHS patient because I last saw their PRIVATE dentist at a time when there were no NHS dentists available, which automatically removed me from the NHS patient list. They also cited that my last appointment was in 2018 which meant I was unable to be seen as more than two years had elapsed since my last visit. l explained a cancer diagnosis in 2019, and subsequently, shielding during a pandemic meant I was not able to see the dentist before this time period. After some back and forth and a terribly condescending conversation, I was able to make an appointment. On the day of my appointment my 4 year old son was terribly ill and I had to cancel. A text message was sent to me saying if I didn’t attend this appointment I would be removed from their books. I think that most people would agree that my sick child took precedent. However, after complaining about this treatment, the practice manager offered no redress. Ms Manandhar said she agreed with her staff’s actions when I explained what had happened. Some basic customer service and common sense could have been used here. I asked to be seen at a different Bupa practice and the only resolution offered was returning to the Bushey branch or stay on a waiting list for up to 2 years. I am in shock at the complete despicable behaviour and treatment given by Bupa. There seems a complete disdain for dealing with NHS patients and disregard to personal situations, even those beyond a person’s control. This internal complaints procedure took until September to be resolved and I am still without a dentist.
Perfection. Dr. Shah is the most amazing and caring dentist I’ve ever been to. Highly recommend her and the whole practice. Awesome experience from the reception staff who are just lovely and a dentist who cares.
Waited for 2 years to get my turn. Unfortunately was rushed to hospital and they have removed me even after providing my hospital stay details and medication.
Excellent dentist. Got appointment at short notice. Dentist was lovely. Really put me at ease and talked me through everything.
Ridiculous. Watch out, they will book you in for the next appointment after you visit without informing you. Then give you attitude and charge you for missing the appointments you have no knowledge of. But its ok when they change it on the day of the apppiontment. Aweful service, even 1 star is too generous.
The receptionists here are always really love to me and my dentist Dr Sachin Sheth is the best dentist I've ever been to! He always makes me feel so comfortable that I never fear going to the dentist and he answers any random question I have, very knowledgeable and will do what he can to save your teeth :
I have always found this practice to offer impeccable care. I was especially impressed by the fastidious attention provided by my dentist Dr Sheth for whom nothing seems to much trouble. Treatment is compassionate and uncrushed and one feels that the professional care at Bupa Dental in Bushey is of the highest order.
Claudia and the team have just been excellent and very kind to me. I have appreciated how she has dealt with my fear of dental work i.e. with patience and understanding and has tailored her care to my needs. In addition to this, the rest of the team are very polite, friendly, helpful and efficient. I know that some form of constructive criticism is helpful, but I honestly cannot think of anything that could be improved. I would definitely recommend Practice On The Green.
Appalling. Shouldn't even give them a star. More than once, or even twice / thrice my husband's appointments were cancelled ON THE DAY of the appointmeny last minute. As if my husband's always free to re-schedule. Apparently the dentist was "busy", no other explanation. So what's the point of booking months in advanced for a big and expensive procedure only to find out he'll have to wait longer. I could put up with perhaps once. Not the second, let alone three or four times. Doesn't matter how good they could be, if they are unreliable may as well forget it. Shame my husband is well into the treatment so he can't really go anywhere else, perhaps that's why the practice thinks it could get away with messing with their patients' schedules. So be prepared for unpleasant surprise if you decide to go to them.
Very poor customer service, confrontational and very aggressive prejudiced receptionist. Handling of people personal data very questionable, from what I experienced this morning staff have a poor or not understanding of privacy law changes with GDPR. Receptionist behaviour was so aggressive, disrespectful and ignorant. Although the Practice manager came over to make sense of it, still feel shameful public facing staff in modern society can display bias/personal prejudice behaviour without even be aware of it at all; truly shocking and sad.
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