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Reviews, get directions and contact details for Brittania

Brittania

About

A traditional pub that offers a classic English menu, situated next to Monument and a short walk from London Bridge. We are available for private hire.

Story

Come down on Thursday nights for our weekly Karaoke Nights
Or Friday nights and have a dance to our DJ

Address: 20 Monument Street , London EC3R, XGL, GB
Phone: 020 7623 8572
State: XGL
City: London
Zip Code: EC3R

opening times

Monday: 10:00-23:00
Tuesday: 10:00-23:00
Wednesday: 10:00-23:00
Thursday: 10:00-01:00
Friday: 10:00-23:00
Saturday: 11:00-20:00


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Reviews
Wonderful Stay and Excellent Service! We had a fantastic stay, and the staff was incredibly helpful. Special thanks to Assish, the night manager, who went above and beyond to make sure we were comfortable. The room was clean, spacious, and the overall experience was great. Highly recommend this hotel for its exceptional service! This version keeps it short and omits the room upgrade.
the hotel was nice and clean. great location. The breakfast coffee was good! A small minus from the fake room upgrade. I understand that they wanted to create an image of good service, but this was just embarrassing. All in all, value for the money!
If I could give this hotel a 0 star rating I would. It was the worst experience of my life. We checked into our room and decided to go out in London, upon return to our room we discovered all of our belongings including iPads, clothes, hair tools and other equipment had all disappeared. We went down to reception to report it and the staff had a look at the cctv, it turns out 2 trespassers had broken into our room and stolen all of our belongings. The first thing the hotel did was try to make it out to be our fault. How did they know they were trespassers? We phoned the police and had to wait in reception for 3 hours until they turned up This was about 2 am at this point. The whole time we were down there not one member of staff asked if we were okay or even offered us a drink, when I asked for a cup of tea she said the tea wasn’t available but I could pay for a bottle of water behind reception which is an absolute joke. After we had spoken to the police, we asked to move rooms because the police needed the room for investigation and also I didn’t feel safe staying in it. When speaking with the reception about this they wanted to charge us to stay in the other room and also couldn’t understand why we wanted/had to move rooms, we had an argument about this because obviously we didn’t want to pay for a new room when our room had just been burgled. In the end we got a room at about 3:30 am, the hotel staff were very very cold towards us, didn’t offer any support, didn’t ask if we were okay, and better yet didn’t even offer us any sort of money back compensation or free food or drink in the bar. They are absolutely disgusting and I wouldn’t wish my worst enemy to stay there
Beautiful hotel right on the river, literally a 5 minute walk from Canary Wharf tube station. Everything about this hotel was perfect, the food was great, the staff very friendly and helpful and it was immaculate. The only thing we weren't happy with is that the window in our room didn't have a handle. It had been opened very slightly and we couldn't close it, meaning we heard a lot of noise from traffic at night. We did report it but they didn't manage to close this before we left. Would definitely recommend it for a London stay, we are going back again. Food & drinks: Ate at the Pizza restaurant 2 nights in a row. Best pizza I have had for a long time. Staff were very friendly, helpful and service was excellent. Price very reasonable too.
Terrible Experience – Avoid This Hotel at All Costs! I stayed at this hotel on July 29th, 2024, and my experience was a nightmare. When I arrived, the reception staff asked for my vehicle details, which I provided, as the booking supposedly included free parking. Imagine my shock when I returned home and received a £125 fine from Parking Eye their parking company! I contacted the hotel several times with proof, but they were absolutely unhelpful. Even after reaching out to Parking Eye, they refused to cooperate. After weeks of stress and hassle, I ended up paying the fine just to avoid more legal trouble. This hotel clearly doesn’t care about its guests, and their incompetence will cost you—literally. DO NOT stay here unless you want to deal with the same nightmare. Save yourself the headache and stay far away from this place! Noteworthy details: AVOID THIS PLACE
Our room was absolutely gorgeous, no complaints about the room. Upon opening the door, the was beautiful metal spiral staircase which led to the room itself. It was cosy, very clean, beautiful, lovely balcony space, the room had everything we could possibly need. In a closet there was a iron, ironing board, fan, dressing gowns and slippers too. Staff members were very polite and welcoming. Just be aware that there are seagulls nearby, and a train station so it's probably best to have the window closed. But I would definitely go again. Also, the parking isn't amazing. But with the space that they have, it's fine. On our second trip, in the room we couldn't pay for parking, my partner had to go outside the hotel and pay. So it may be worth paying before you get to the room. Our room was different this time, but absolutely fine. Great fans!
I recently stayed at the Britannia International Hotel in Canary Wharf, and while the location is absolutely prime, the overall experience was a bit disappointing. The hotel is situated right in the heart of Canary Wharf, making it incredibly convenient for accessing the area. The outer sitting area was a highlight, offering a great spot to relax and take in the surroundings. However, the room itself was not what I expected. It felt like stepping back into the 80s, with outdated décor and furniture that could use a refresh. The room was clean, but the old-fashioned style and lack of modern amenities took away from the comfort. The service was fine, nothing special but adequate. Overall, the Britannia International Hotel is a decent option if you prioritize location, but don't expect much in terms of room quality or modern comforts.
Bad experience from the get go, went to check in and had loads of fees thrown at me due to having my dog staying with me with no explanation as to why I was paying all these fees. I explained to the person checking me in that I was disabled and that I need things explained to me verbally but he chose to ignore this. Got to our room and it was boiling hot we turned down the air conditioning but this didn’t do anything and we had to use the fan provided in the room. Went down the next morning to ask for something to be done about this but nothing was done and I had to go down again in the evening and they then sent someone up to open the window. Went down to check out the next day and explained to the person on reception that I was checking out and that my deposit for the dog needed to be sorted out. This was completely ignored and I had to repeat myself and re-explain that I was looking to get my deposit back for the dog. Lady on reception refused to do this until housekeeping had looked at the room I explained that we were in a rush and that we had a train to catch but she didn’t care about this. 15 minutes later after housekeeping had been up I then got my deposit back. Very upset with the poor communication and customer service received by staff at this Britannia, I’ve stayed at Britannia’s in the past and never had this many issues or such poor customer service and won’t be back again soon
Good location walking distance to Canary wharf underground. Transportation is good. Rooms without windows I would not recommend booking it is underground room very small no mobile phone signal no free wi-fi. Reception was not willing to help changing to a different room but ready to change if I pay upgrade fee though rooms available. No complimentary water bottle when asked reception rudely said buy there no complimentary.
At reception the guy tried to convince me to take an alleged upgraded room for free, except he wanted to give me a twin room when I had booked for a double. I said no, and as a thank you for being a solo traveller, was then given the room no one wants, a space next to the lifts, lift shafts and main 1st floor corridor. I wont even call that a room, hearing the doors and lifts constantly going, not to mention people, and even the lift 'mind the door' voiceover about 300 times a night. Its 2 am and havent slept. There is special place in hell for this hotel owner. I would have had a better sleep under bushes outside.
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