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Reviews, get directions and contact details for NCP Car Park Luton Regent Street

Address: Regent St, Luton LU1 5FA, UK
Phone: 0345 050 7080
City: Luton
Zip Code: LU1 5FA

opening times

Monday: 6AM–12AM
Tuesday: 6AM–12AM
Wednesday: 6AM–12AM
Thursday: 6AM–12AM
Friday: 6AM–12AM
Saturday: 6AM–12AM
Sunday: 6AM–12AM


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Reviews
Awful. I lost my ticket and therefore had no way of exiting the car park. I was unable to pay with cash, card, there was no one on the customer service desk and I was on hold to customer services for an hour after giving up. I've had to leave my car there overnight, had to get the bus home which took and hour and £6 cost and will need to leave early tomorrow morning to get the bus back another £6 in the hope I can retrieve my car . I'm a mental health social worker and have had to cancel my morning clinic , letting down those who need it most. Well done NCP
Terrible. Paid for the privilege of having to carry my kids up the the top deck of the car park. Very full hence why we had to park on the top floor. Bet they are not in a hurry to get that fixed. Very expensive for 1.5hrs,£5.90
DO NOT USE. Just back from a 4 night stay at the Premier Inn next to the car park. Had left my car on the 2nd floor and thought the whole car park had CCTV as when we entered it had said CCTV in in operation. Little did we know it was only at the entrance. I had my car broken into, window completely shattered. Screwdriver the thieve used was left in the car also. I must say the young guy that works in the car park is a total asset to your company and helped as much as he could. For the majority though your car park is a joke and I now also know that homeless people sleep in your car park. WILL NOT BE BACK
Stupid pricing model as well as being very, very expensive. Claims to have cctv and 24/7 security but if something happens to your car there's "nothing we can do" . Why have the bloody cameras then??!
They fixed the elevator thankfully. Parking is cheaper with the app which works well, takes a while to set-up tho. If you're staying at the hotel, you need to use the physical tickets so they can be refunded
Nice car park - especially for the hotel next door
I have paid for a months pass, the lift does not work!
DO NOT USE THIS CAR PARK. Zero star rating If you do remove everything. We had a suitcase stolen from their last night. The thief must have cloned the key when we locked the car as it was locked when we left it.
Didn't take cash and machines would not scan qr code in app either. No one answering the call button after many attempts, this was a Friday at 9.30 am. Was stuck in car park for 40 minutes, eventually a very kind lady took my cash and paid by card. Nightmare.
Quick and easy for parking to head in to town. Main issue I faced myself and what I've been told prior to leaving my car there is that they get scratched and there's no telling who the person might have been as there are no camera in the car park how ridiculous!
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Directions to NCP Car Park Luton Regent Street with public transportation


New Street 50 meters
1
4
46
819
Flowers Way 120 meters
1
27
31
4
46
610
Dumfries Court 130 meters
4
Elizabeth Street 170 meters
1
46
819
Holly Street 190 meters
321
610
755

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