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Bristol Street Motors Ford Orpington

  1. Orpington
  2. Orpington Car Dealer

Reviews, get directions and contact details for Bristol Street Motors Ford Orpington

Bristol Street Motors Ford Orpington
Address: Green Street Green, Orpington BR6 7LP, UK
Phone: 01689 473283
State: Greater London
City: Orpington
Zip Code: BR6 7LP

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Superb service from salesman, professional and polite. Purchased a Fiesta for my daughter which was perfect for what I wanted. Price was competitive. Still don't know why they had to charge £20 for the fuel they had to put in when I'd spent over £10,000 - seemed very penny pinching. Also mandatory to listen to insurance quote despite not wanting it, and the annual quote was nearly double what I actually paid. But overall a very good dealership with a lot of choice and a superb salesman.
7 years ago (12-12-2017)
My parents & I approached Tom Hawthorne in the journey of urgently finding a new car & we were very impressed by his thorough, courteous & conscientious service and helpful nature. We test drove the car three times and asked loads of questions, but actually ended up deciding not to go ahead with the sale because of personal specifications it didn't match. Tom was not only helpful but also very patient with us all, and even after we told him we weren't going ahead with the sale, his response, service and presence remained in exactly the same conscientious, courteous manner. Excellent service. Thank you Tom!
7 years ago (20-11-2017)
I recently purchased a used Ford Fiesta from Bristol Street Motors in Orpington and my wife and I were really happy with the whole buying experience. Tom, the sales guy, really listened to our needs (we wanted a car with heated seats and folding wing mirrors!!) and even when he couldn't find one in stock, made the effort to search for one urgently over the next few days so we were able to take advantage of the excellent 0% finance deal - we are very happy with the service and car from Bristol Street, and have no hesitation in recommending them (and Tom)!!
7 years ago (14-11-2017)
I purchased an approved used Focus RS in October 2017. During the sales process, the issue of faulty head gaskets came up. I was told the the problems were with early build cars and because mine was built much later, I wouldn't have a problem. Fast forward to January 2018 and a global recall is issued for head gasket changes and checks on the internals of the cylinder head. The information from the salesman about the status of my influenced my eventual buying decision, but the there was no way of substantiating what he was claiming. I have since spoken to the general manager of the dealership, David Murphy, who has dismissed my issue in a rather condescending manner. He has argued that the salesman had no way of know that there was going to be a recall and that he couldn't predict the future. I agreed, but salesmen shouldn't be trying to predict the future - like he did with me. Mr Murphy also claimed that the salesman would have checked on etis (Ford internal service network) to look for any recalls related to my car before he gave me any information. If he did, it must have been telepathically, because the conversation about early cars etc, took place when we were sitting at a desk. It seems that the dealer knows it has acted poorly and is now covering its tracks - although I recently saw the salesman when my car was in the dealer for warranty work and he admitted he advised me incorrectly. If I could give no stars, I would. If you want a Ford dealer that looks after the purchaser and listens to your problems, go anywhere else.
7 years ago (16-02-2018)
Wouldn't think of buying a car anywhere else. Unbeatable service, always throwing in little extras like wash and valet when taking my car for a Service/MOT. Nice friendly staff and very professional. Thoroughly recommend.
7 years ago (02-02-2018)
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