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Blackheath Post Office

  1. Colchester
  2. Colchester Post Office
  3. West Mersea Local Government Office

Reviews, get directions and contact details for Blackheath Post Office

Blackheath Post Office
Address: 358B Mersea Rd, Colchester CO2 8RB, UK
Phone: 01206 540203
State: Essex
City: Colchester
Zip Code: CO2 8RB

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Reviews
Disgraceful post office. Despite 2 members of staff always present, there is nearly always only one till open despite massive queues. The second member of staff who isn’t on till duty is in plain sight of all the waiting customers, just pottering around when she should clearly be serving. They show no urgency and love to have a chat and a joke when they are serving people they know and ignore the fact that there are 10 - 15 people with busy lives queuing and waiting to be served. This used to be a good post office. The two guys that ran it before were helpful, friendly and efficient. These women running the show now, are clueless and useless. Despite all that, 2 of them are actually quite friendly. But the older, smaller lady with the glasses is impossibly miserable and rude. I have no idea what her problem is but she really shouldn’t be in a job dealing with people. I only live a few minutes walk away from this post office, but I prefer to get in my car and drive 15 minutes to another one just so I can avoid this mess of an establishment. AVOID.
8 years ago (17-12-2017)
Lovely friendly staff. Always kind and helpful.
7 years ago (16-04-2018)
Terrible service, long queues and slow workers. 30 min wait just to be told they don't sell envelopes and haven't for the past 2 years! Absolutely useless staff and office.
8 years ago (22-12-2017)
What has happened to the post office? Rude, snipey, dirty, unkempt staff person. More interested in slating men than doing the task. Didn't get the answers to my query as she wasn't really interested in helping. Retraining, a bar of soap and a toothbrush very much required! Come back Clive and Neil !!!!!!!
8 years ago (24-08-2017)
had my parcels "lost" by the creature behind the counter on several occasions, also never encountered such terrible customer service from the ladies and the so called "manager" avoid them like the plague if they even manage to keep their jobs. :-) I MISS CLIVE AND NEIL!!
8 years ago (07-12-2017)
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