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Reviews, get directions and contact details for Best Western Deincourt Hotel

Best Western Deincourt Hotel
Address: London Rd, Newark NG24 1TF, UK
Phone: 01636 602100
State: Nottinghamshire
City: Newark
Zip Code: NG24 1TF


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Reviews
By far one of the worst hotels I’ve stayed in for a long time. Decor straight out of the 1980’s. The hotel is tired and has a feel of management just giving up and admitting defeat.nnFood was god awful, I had squid to start. 3 of the smallest pieces you have ever seen, accompanied with a lumpy mayonnaise, which looked a few days old.nnMains was a ribeye steak, I think it was from a cow but an old boot may have been better. The taste of old oil from the chips was unbearable, served with 2 dehydrated mushrooms.nnThe lady who served me was lovely but other staff need to work on their personal hygiene.nnMy company paid for my stay, but still left feeling I had been robbed. Please avoid unless the place sorts itself out, the rate quoted is ridiculous for what you are welcomed too. Sort it out Best Western/management.
Staff were kind and helpful. Food was adequate, plain basic food and portions were ok. We had Room 33 which was dreadful, should be avoided and deserves no stars at all.nThe owners need to revamp the entire hotel which is tired and dated. No lifts either.nWe will not be going there again and are very disappointed with Best Western as a brand.
Lovely hotel. I have stayed before. Great service. Lovely food cooked fresh. Nice comfortable room. The receptionist Saturday afternoon was great on the phone. Roy is brilliant and obliging. Andrea doing breakfast was great. Other staff good but didn't get their names. A home from home.
Room cold spare blanket more like a sheet, bed too small for my for my wife and i, im 6'2 and my wife 5'10, pillows no support, woke up knackered, to follow up for breakfast we are vegan so 1 greasey sausage tiny scope of beans, 1 hash brown and sloppy mushrooms in puddle of liquid yummy, left most of mine, refused to pay for that slop!!.nNot somewhere I'll not frequent again,nBar prices off the scale beware!!!
Friendly service ,and a enjoyable breakfast ,unfortunately the bed let it down mattress seemed old and very uncomfortable, the pillows were old and dirty and the quilt had seen better days ,bed linen also not very good .....bathroom was clean and shower was nice ...if they were to make changes on the bed ie ,new mattress,new quilt ,new linen it would make it a better stay .
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