Berry's Jewellers

Reviews, get directions and contact details for Berry's Jewellers

Address: 19-21 Queen Victoria Street, Victoria Quarter, Leeds LS1 6BD, UK

Phone: 0113 245 6100

Website

State: West Yorkshire

City: Leeds

Zip Code: LS1 6BD

opening times

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

related searches: Fraser Hart, Hugh Rice, Ernest Jones, H Samuel, Chisholm Hunter, Berry Bros, Beaverbrooks, Ernest Jones Jewellers

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Reviews

At first I loved my experience with Berrys, until something went wrong with the watch. The item was sub standard quality and I was not happy with the wear and tear over 12 months. I since emailed, telephoned and then finally went to the shop (after no reply) when I was greeted by nothing but agro and rudeness. I was told the watch was perfectly fine and I was a liar. After giving the shop manager what I thought I left with nothing resolved and a bitter feeling towards Berrys. I will NEVER shop there ever again after this experience.

 15 years ago (08-02-2012)

Sadly the product knowledge isnt there.i went to buy a Panerai but the sales person didnt know anything about the brand.very nice atmosphere and a great product range.

 14 years ago (24-08-2012)

Very polite and helpful 

 10 years ago (28-10-2016)

I've had the opposite experience from the other customer. I too had a problem, in my case with my engagement ring. I wrote a fairly formal letter, and received first a very prompt and respectful response, then an invitation to come in and see the Manager and talk through the options. The meeting was excellent, I was very happy with their offer to repair the ring free and check the whole setting and each diamond very thoroughly. The whole repair took only 3 days (for a fairly complex job) and I was treated with the utmost courtesy throughout. (And my ring is NOT one of their ultra-expensive range- in fact it would be the lower end for Berry's I think). I have NEVER had such good customer service. I would recommend them to anyone!

 15 years ago (31-03-2012)

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Berry's Jewellers

Reviews, get directions and contact details for Berry's Jewellers

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