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Reviews, get directions and contact details for Belvoir

Belvoir

About

Leicester's multi-award winning Lettings and Estate Agents. We are property specialists with over 14 years experience.

Story

Here at Belvoir Leicester our expertise in Estate Agency covers all aspects of Sales and Lettings. Established 14 years ago we are here to provide you with a comprehensive solution for all of your property needs. We offer a range of services that can be tailored to your requirements and we pride ourselves in working hard to give you the best service. Our team are professional, friendly and committed to making sure the process of selling or renting your property is stress free. We offer a free valuation service and try our best to accommodate a time around your busy schedule. We advertise our properties on multiple property websites including Rightmove and Zoopla to ensure we get the most exposure for your property. Our varied portfolio includes an assortment of properties for both your selling and rental needs. We cover a number of areas including City Centre, Clarendon Park, Stoneygate, Knighton, Oadby, Wigston, Thorpe Astley, Braunstone and many more. Our office is based in the popular Clarendon park area making us the central point to the local students. Our extensive knowledge of the local area and our dedicated team of agents are here to help you! If you want to Be with The Best, Be with Belvoir!

Address: 105 Queens Road , Leicester LE2 1TT, LCE, GB
Phone: 0116 366 6333
ku.oc.riovleb@retseciel
State: LCE
City: Leicester
Zip Code: LE2 1TT

opening times

Monday: 09:00-17:45
Tuesday: 09:00-17:45
Wednesday: 09:00-17:45
Thursday: 09:00-17:45
Friday: 09:00-17:45
Saturday: 10:00-14:00


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Reviews
THE WORST LETTING AGENCY EVER!! Even 1 star is too much!! I rented a 1-bed flat for a whole year in Leicester and everything was extremely bad. The false advertising, they lied at the viewing saying that everything in the flat is working washing machine etc. but it broke in the first day after starting renting. I received the flat in the worst condition ever, really dirty with spiders infestation inside the apartment which continued to be the whole year… From the start, communication was poor, with emails and calls often going unanswered. Maintenance issues were either ignored or took far too long to be resolved, for the washing machine it took 4 MONTHS for someone to come and repaired it, meanwhile I had to live with a water leak in the flat, black mold appeared and couldn’t wash my clothes. For the spider infestation they did nothing and only said “to use a bug spray”, there was a major problem as well with the toilet which was leaking and it took weeks to have it repaired. I had to pay a lot of money for the water bills just because they weren’t competent enough to repair everything before having it rented…at the end of the tenancy they even blamed me I didn’t hoover and they have the audacity to not give me the deposit back in the beginning and forgot how I received the flat on the first day!! OVERALL, never rent from them as you will waste all your money and in exchange you will receive a nightmare of 6-12 months of living in a moldy, problematic apartment!!
We have no problem using Belvoir Leicester and we have several properties they manage for us. We have always found them to be friendly and efficient. We live in Brighton and our rental properties are around Leicester so we rely on them to look after our properties and tenants. We would not hesitate to recommend them to anybody.
Why is this estate agent sending me and others over 10 emails about the same property I'm not interested in within two weeks? If I wanted a viewing... I know where you are, how desperate is this company for tenants? Stop spamming!
Overall happy but one concern. Reported leak and lack of heating by Belvoir from new tenant. Belvoir asked to call out emergency cover to invest fault. Luckily the previous tenant had already visited the property and had explained to me that both faults were not faults. My concern is that Belvoir immediately went to calling out out emergency cover without any invest into whether the fault warranted this.
They respond quickly for any of our queries. Staff's were available at right time starting from viewing a property till u sucessfully move in new home. Had good positive vibe with Belvoir.
One of the worst companies - a young lady came to present viewing of the flat, what she did was only to open the doors. That's it. She didn't know anything about the flat. She even didn't know information from the advert, was not polite and was defensive on any question. Even if you put application form for the flat, the agency does not send you any confirmation, a few weeks without any feedback from the company - very poor quality
I can't believe how smooth Manpreet made the whole process. From start to finish, she was like a real estate ninja, getting us the perfect viewing in record time. 5 stars all the way for Manpreet and Belvior!
Realistically I shouldn't be giving it a one. This is quite possibly the worst estate agency I have come across for the following reasons: Firstly, When we initially moved into the property it was a MESS. It had not been cleaned and the carpets stunk of beer. Secondly, we were broken into and when I told the estate agents I was laughed at. They were extremely unhelpful throughout the whole ordeal. Lastly, We cannot forget about the rat infestation in the house. We reported it several times and we never got an urgent call back. Only after we moved out did they contact us about someone coming in. STUDENTS STAY AWAY
Worst estate agent I have encountered in 15 years of being a landlord and I have used quite a few. Briefly, extremely poor management. They even missed a gas safety by six months. All they did was blame tenants for non contact. That was the senior property managers constant excuse. I asked her to speak with them if that was the case. I never got any response from her about that because it simply was not true. The tenants proved to me that they do respond and I have had no difficulties at all since I took over managing my property. My tenants informed me they reported an issue and I never got to know about it and in the end they fixed the problem at their expense. They took five weeks to market my property and then the senior person there was rude when I kept chasing up why my property was taking so long to go on market. There is more, but I won’t go into detail. What estate agent takes FIVE weeks to put a property up for sale? All that time down the pan and while they did nothing there was an interest rate rise. They marketed a two bed house as a I bed flat! I had to contact them. No floor plans until I pointed that out, and the ones added had no indication of room sizes and obviously had been cut and pasted from another agents advert. Rubbish pictures. That is the level of the commitment and drive . And I was going to pay nearly 2k for this level of service? No I wasn’t so I instructed them to remove it off RM. They were never going to sell it if it takes five weeks for them to even put on the market. If you do decide to choose them to sell your property, watch out for how that quote you for that. They are not very forward. They will quote a low percentage but the sale is subject to a minimum fee which works out higher! Please check that but I’d recommend contacting another agent regarding sales or management. I only appointed them as I saw on their site they were voted 15 out of thousands of agents. Looking back, I should have asked where can that verified. No way can such sloppy service be rated that high. Other branches may be good, but not this one and I was a paying client. They don’t appreciate your clientele and resort to offensive behaviour. It seems my choice to pay the breakout fee and move on was the cause for her unpleasant threatening email which she headed with Without Prejudice. I doubt she even knows what that means as she is threatening me when I owed nothing. I paid what they wanted to end my dealings according to their breakout clause in contract with them and still they threatened me with legal action and ccj in very harsh legal tones in writing which offended me. Is that how you treat a paying client who owes nothing? And this is in writing. Also the contract was that they provide a decent management service. They provided a poor service and they were informed I was unhappy about their management of my property many times. So it’s ok if they don’t meet their contractual obligation! They are unprofessional and in writing the senior person accused me of threatening behaviour towards my tenants saying they had told her I threatened them. This was simply a lie designed to cause me offence and upset. My tenants strongly deny ever asking Belvoir for any assistance over my and their dealings. In fact they provided a statement to dismiss that claim. I complained to the owner. He simply ignored my emails. Incredible arrogance. He will most likely ignore your correspondence if you write to complain. I’m glad I got rid of them even though I had to pay so if you’re a landlord looking to transfer property management to them, don’t. If you do, you won’t get any property management and they will charge you a fee if you’re unhappy and decide to dispense of their services. That breakout clause is not mentioned verbally and you should read the contract fully as they won’t tell you about it. One star really is too much for them. Everything in this review can be proven with emails including their threats that they put in writing to recover money not owed. They are horrible bullies.
Awful agent! Should be a zero star review. This agent tries to screw people out of extra rent by trying to make people give 2 months notice in a periodic tenancy when stator law states that 1 months notice is needed. For all those reading this statatory law will out rule and dodgy clause they have added! Don't let them screw you over! They also are unfair and screw people out of deposit! When the houses are handed in a bad state at the start but better at the end! Do not use this agent!!
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