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Bannatyne's Health Club

  1. Darlington
  2. Darlington Gym

Reviews, get directions and contact details for Bannatyne's Health Club

Bannatyne's Health Club

About

Discover state-of-the-art facilities, an extensive selection of exercise classes and a luxurious swimming pool with sauna, steam room.

Address: Haughton Rd, Darlington DL1 1SS, UK
Phone: 01325 487488
State: Darlington
City: Darlington
Zip Code: DL1 1SS

opening times

Monday: 6:00 AM – 10:30 PM
Tuesday: 6:00 AM – 10:30 PM
Wednesday: 6:00 AM – 10:30 PM
Thursday: 6:00 AM – 10:30 PM
Friday: 6:00 AM – 10:30 PM
Saturday: 7:00 AM – 9:30 PM
Sunday: 7:00 AM – 9:30 PM

Update Info

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Reviews
I recently had an extremely disappointing experience at Bannatynes. The service was subpar from start to finish, and I would not recommend this place to anyone.nnUpon arrival, I was left waiting in the room for 10 minutes, cutting into my 60-minute session. The therapist began without adjusting the cover or using a hot towel for my feet. Instead, she spent time inspecting items on the sink, further reducing my massage time.nnWhen the massage finally began, it was poorly executed. The therapist applied oil directly to my back and started rubbing a stone rather than massaging. Despite my repeated requests for more pressure, she didn’t adjust her technique. She then asked if she could leave the stone on my back, which seemed unprofessional.nnIn the middle of the session, her manager entered the room unannounced, making me feel uncomfortable and intruding on my privacy. The manager’s tone was aggressive, and she offered another therapist to continue the session, claiming this was their style.nnThe new therapist was equally disappointing, applying spot pressure in a mechanical and uncomfortable manner. She finished quickly, and I realized that I had only received about 30 minutes of actual massage time out of the 60 minutes I paid for.nnOverall, I felt neglected and short-changed. This experience was far below my expectations, and I felt that my money was wasted. I urge others to avoid this place.
Feedback revision.nSo after a few weeks of using this gym, it's basic to say the least. The only good side, is the sauna area, that apparently is due a referb, however that's a lie sold by the management, when I first joined. One member told me, they have been saying this for years. The shower's are outdated, and the hygiene standards are shocking, which I found out yesterday by the management, that they only wash the entrance to the showers 4 times a day, which is filthy and disgusting. It should be a minimum of once every hour with a hose would be enough, but you are met with excuses. The gym itself, is basic and not focused on everyone. If you are looking for quality, especially with what you pay, think again. It feels like a council ran gym, that's the standard in quality unfortunately, and some council gyms are better!
The massage was good, the speaker in the dual massage room is blown, making a distorted and dissonant music, the whole place seems a bit run down and aged, which was a surprise considering the upmarket target audience.nnThe locker rooms were the nicest part. Lovely lockers and a wristband key. The showers were powerful but again decrepit and rattled when you turned them on, the fittings corroded and mould on the ceiling.nnThe gym was tiny, the machines were decent, pretty basic selection but would suffice, was only a few people in but was crowded almost due to the size of the place.nnThe food was run of the mill cafe stuff that was pre made. The smoothie was nice, jacket potatoe just had pre shredded packet cheese and ice cold ham hock sprinkled over it. Scone and was nice as it was recently cooked and still warm.nnI was given a robe that was far too small for me and a bit raggedy. I swapped it and was given a huge fluffy polyester one which didn’t seem appropriate, made me sweat and wasn’t very absorbent, would have preferred a towel one. I’m big but I’m not that big, and XL would have fit. Pool is tiny, jacuzzi is tiny, sauna and steam rooms also tiny, so on a Sunday afternoon could barely get the use of any.nnThe relaxation room was adjacent a main road and all you heard was cars.nnAll in all really disappointing, run down, ragged, tiny place that seems dead busy cos it’s so tiny. Expected it to be a lot more considering Bannatyne memberships are quite expensive, I’d wouldn’t consider being a member, glad we went on a wowcher.nnYou’d think the facility next to the main office would be decent, maybe the senior managers need to come and spend some time in the place and invest in it a bit.
I was gifted a Spa day with a 30 minute Back, neck and shoulder massage, which also included ten minute Indian head massage. I also upgraded to include a 25 minute facial.nnThe facial massage was ten minutes late, as the staff were persuading the previous customer to buy the expensive Elemis products. I eventually had my facial for 20 minutes, then she tried to upsell me the Elemis Products. I think they must get a good Commission on these.nnThe Back massage lasted less than 20 minutes, with very little attention paid to my neck and shoulders. The head massage was ok. Overall this was the worst massage I have had.nI will not be coming back again.
Lovely and friendly staff. Clean, and very good treatments by professionals.
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