Aura Hair Salon

Reviews, get directions and contact details for Aura Hair Salon

Address: 204 Aigburth Road , Liverpool L17 9PE, XMS, GB

Phone: 0151 222 0820

State: XMS

City: Liverpool

Zip Code: L17 9PE

opening times

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 09:00-17:00

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Reviews

Do not recommend for anyone who's value their time. I had appointment at 9:15, went there at time, the place was closed. Was waiting, no one showed up, no one ever called me. I had a flight next day and needed a haircut. Luckily a different salon was able to have me straight away and I paid even less. When I was coming back, the Aura was open so I walked in ask what happened. The lady said that someone needed to book me by mistake as theyre not open till 9: 30. That's not true as I took this pic at 9:35 and the place was still closed. Ladies in this other salon, where they gave me a cut, said that it's not first time that they have heard that this situation is happening. So I don't recommend if you really need a legit and reliable people.

Wonderful hairdresser Janet, was friendly, knowledgeable and helpful in tailoring what I was looking for to something that suited me. Other hairdressers, in the past, have given me good haircuts but Janet was amazing!! I feel so refreshed. All photos were taken at home either side of my appointment.

Cathy was a lovely, chatty, knowledgeable stylist. Really happy with my colour and the smooth blow dry of my naturally curly hair which I can never get smooth. Thank you.ServicesBlowouts, Hair highlighting

Had a lovely time, cathy was amazing, took the time to explain everything and was so amazing and gentle with my curls

Thank you to Kiera for the transformation of my hair today ..so professional and took care of me ..

Love this salon! been coming for years even travel to it now I moved out of the area. Megan does a great job on my highlights. The other girls are great as well when they have done my hair when Megan's been off.

Had a bad experience with this salon a few years ago but decided to give it another go with a senior stylist this time. So glad I did. They clearly knew what they were doing, very impressed with the cut and stylist was very helpful in deciding how to best make what I wanted suit me.

I visit when I'm in the area always a warm welcome and the hair stylist listens .

Excellent service, thrilled as always with my results, the staff really listen, analyse and work with you to get your desired result. Very friendly staff in a super clean and fully covid proof salon, always offering refreshments, and the head massages are lush. Cheers gang.

I was a regular at this salon until my most recent visit. Whilst getting my hair cut, the stylist knocked my glasses off her station and then stepped on them breaking them beyond repair. She was apologetic, but still, my glasses that are integral for me to see were broken. I couldn't see the end result of my haircut and was still charged the full price for it. I needed assistance home/to cross the road because I could not see. No manager was at the salon so called I the next business day to speak with one, but the person I spoke with was very suspicious and only after a lot of pressing was given the name of the manager. I also had to post to Facebook to try and get more information. I called again when I was instructed to, but again no manager was in. Finally after leaving my name and number did a manager finally call me back. And she was neither friendly nor willing to resolve my issue... I was not only blamed for my glasses being broken, but accused of knocking them off myself and causing their breakage. I challenged the manager; when one gets their haircut they tend not to move, but the manager was still defensive and blamed it on me. Finally it was agreed she would talk to her stylist and call me back to "verify" my story, but after almost a week I have not heard anything. It is shocking and I can't imagine what would happen or how a customer would be treated if an actual hair styling mistake was made. Customers beware.

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Reviews, get directions and contact details for Aura Hair Salon

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