Ashgrove House B&B

Reviews, get directions and contact details for Ashgrove House B&B

Address: 218 Citadel Rd, The Hoe, Plymouth PL1 3BB, UK

Phone: 01752 664046

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State: Plymouth

City: Plymouth

Zip Code: PL1 3BB

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Reviews

Room: Beds was comfortable and had enough furniture in it for our needs. Deco was good. 
But it was the little things that needed addressing, mainly maintenance. The curtains weren't fully attached to the rail, and the shower had some black between the tiles (also only seemed be the bare minimum of complimentary soap etc for one person, even though the room slept 3) and there was large quantities of dust on top of mirror (applying it not been cleaned in a very long time) 
Breakfast: Seating was squeezed into the room, and did take a bit of cooperation with fellow guests to sit down. Plates were cold, so making the breakfast cold (especially the beans) 
With some simple fixes this could be a good place to stay. Maybe the landlady needs to think about getting another staff member in once or twice a week just so she can keep on top of such a big hotel

 9 years ago (20-08-2017)

Room 6

So waited at the door for 14 minutes, constantly ringing the bell whilst letting the hotel phone ring.  Eventually answered the door.  
Required to fill in a form with address, car details (not sure why as no car park), nationality etc etc.  
Given a 3 keys with 6 (or 9) on, asked what the number was and told "a lot of people get confused with that, it's 6". (Well why not mark it then)? Never told what the 3 keys were for.
Wasn't shown to room, just told it was upstairs.  
Walked into the room and it was filthy.  Photos don't show half of it.  
The bed was so old it sunk when I sat on it, (I'm 10st 5lbs).  The walls around the bed where extremely dirty, linen had hair on it, hair was in the mug, kettle was still half full from previous guest and grimy and yellow at the top.  Carpet was heavily stained as was the pillow.  I wouldn't like to guess some of the stains on the walls either.  
The toilet was filthy dirty with feces around it and the shower had mould and dirt on the tiles etc. I've not enough space to list everything.  
I complained but on my return to the room I picked up my suitcase and slept in my car!  No refund offered! 
The room isn't fit for purpose!

      
      
      
 9 years ago (03-07-2017)

Lovely, friendly, warm and welcoming place

 8 years ago (28-04-2018)

Old style bnb but clean and well decorated

 9 years ago (07-10-2017)

Lovely homely feeling staff very helpful

 9 years ago (23-09-2017)

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Ashgrove House B&B

Reviews, get directions and contact details for Ashgrove House B&B

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