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Reviews, get directions and contact details for Asda Fareham Superstore

Asda Fareham Superstore
"Asda Fareham Superstore is part of the Asda group; one of Britain’s leading grocery retailers. Asda offers great prices and quality products helping customers save money & live better. Visit us in-store and get groceries delivered to anywhere in the UK, or collect from your local store or petrol station at a convenient time for you."
Address: Speedfields Park, Newgate Ln, Fareham PO14 1TT, UK
Phone: 01329 822272
State: Hampshire
City: Fareham
Zip Code: PO14 1TT

opening times

Monday: 8:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 12:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Extremely rude security staff. Stopped me and asked to see receipt. I had pressed the do not print option. Don't give that as an option if you going to accuse me on way out. Asked her to check cctv which she did. I asked her to confirm she had seen me pay which she REFUSED to do so I asked for an apology and she rudely said no. Wouldn't of hurt to say sorry I was just doing my job. Unhelpful manager who wouldn't apologise either whilst security guard sniggered. Will not go back.
The manager Tracey in the home delivery department is amazing! I spent over an hour with the customer service team who were super unhelpful and when I eventually got through to Tracey she was excellent. Tracey followed through on what she said she was going to do and genuinely wanted to help. Thank you so much Tracey. First class customer service. Give Tracey and pay rise!
Lack of manned tills despite lengthy queues. I had a coupon for money off all adult clothing and footwear. It was declined as I had bought a pair of slippers....since when are slippers considered nightwear and not foot wear. It seems that the blue light card benefits have dwindled to almost nothing too. Not been satisfied with customer experience at Asda for a while. Will be changing where I do my weekly shop.
Bought 2 items today, a bakery multipack and a bottle of laundry detergent on special offer. Used self checkouts, liquid detergent came up at incorrect price so cancelled item. Waited for authorisation but 3 workers, standing between the basket and trolley self checkout area were busy chatting and obviously not watching the red/orange lights going on. Waited and when obviously nothing was happening, cancelled the whole transaction, moved to the opposite till, put the bakery item through with no problem. Then and only then did a lady come to look at the original till. We said it was us that was there she quite curtly said ' you shouldn't have moved checkouts' we explained we had waited but she and her colleagues were busy talking. In no uncertain terms and in quite a confrontational tone she said 'That's because I'm on my own on these tills and we were discussing what we could do and you should have waited'. What she should have been doing is her job and maintaining a polite and exactly level of customer services to people who are using the store. If she has a manning problem then on the floor is not the time to address this and to be so rude is totally inexcusable. An apology for keeping a customer waiting was needed but no such luck there. Reading other reviews I feel this is the standard in Asda Fareham these days, I don't often go there and will be definitely not being going back! Happy to help she had on her back, happy to stand there and not do the job she had been given!nI wouldn't be surprised if she hasn't even addressed the incorrect pricing on that item either so people will still get ripped off if they don't check!
The store itself is relatively well stocked, however the failsafes for Point of Sale failures are non-existant in the earlier hours.nnIf you find yourself in the unfortunate position of being in ASDA when tills fail you will not be able to be sold anything. This is because they do not take cash early hours, they are completely incapable of it.nnWhy the cash office is not open to stock tills on any premises when the store is open is actually beyond comprehension. Very poorly thought out by upper management.
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Directions to Asda Fareham Superstore with public transportation


Asda Superstore 160 meters
21
Hms Collingwood 250 meters
21
Meadow Walk 370 meters
9
9A
Woodcot Primary School 390 meters
9
9A
Collingwood Retail Park 390 meters
21

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