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Ann Marie Howes Centre Birmingham

  1. Birmingham
  2. Bi̇rmi̇ngham

Reviews, get directions and contact details for Ann Marie Howes Centre Birmingham

Address: Ann Marie Howes Centre, 20 Platt Brook Way, Sheldon Heath Rd, Birmingham B26 2DU, UK
Phone: 0121 675 2030
State: West Midlands
City: Birmingham
Zip Code: B26 2DU

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Reviews
Our 88 year old Mom spent two weeks in the centre after her hospital discharge for a fractured femur. The majority of the staff were caring, helpful and friendly and the rooms are spotlessly clean. Mom also loved the food. Although the physio service could have been more intensive, we feel there must be shortage of staff. Mom came home being able to use the stairs and walk with a zimmer frame and the help of one person. The OT arranged for all the aids to be sent home.nWe are pleased with Mom’s progress.nOn a critical note we noticed that the doctor did not see her very often, only 3 times in 2 weeks.
Avoid this place! My nan was there for 4-5 weeks. She had a fall, took them 30 minutes to even call an ambulance, and an hour to let us know. When my nan arrived at hospital she was dehydrated, under weight and had broken her femur, 5 breaks in her plevis and a cracked vertebrae in her neck as well as two cuts on the back of her head. Staff didn't offer an explanation for these injuries other than she fell. Staff and management didn't show any concern when I went to collect nans belongings.nThe hospital staff knew of the awful reputation of Anne Marie Howes. I wouldn't put a dog there never mind a human.
My mother has lost weight and deteriorated since going to this “rehabilitation” centre. She is left in her chair/bed ALL DAY. No exercise. No getting her up and walking. There are clearly socialising areas for the patients, they are used for storage. While the staff chat in the corridor about their holidays. I asked a member of staff for a water refill for my mum. Clearly they felt this was beneath them because we were told to wait until the person whose job it was returned from lunch. IT’S JUST WATER! The place is clearly understaffed with ridiculous pressure, but there is always time for kindness, curtesy and dignity.nnMy mum has a painful frozen shoulder……..they didn’t even touch it. Not any physio on it at all. But they expected her to be able to support her body weight with her arms.nnMy mum is prone to falling but has full mental capacity if a bit forgetful. Can walk, but needs help getting up. They wanted to force her into a nappy. When she tried them she couldn’t convince her body to wet itself. This was reported to me as my mum “REFUSING to use the pads” which was a total lie. I challenge any continent person to sit fully clothed in a chair or bed wearing a nappy to urinate on themselves. Because until you are incontinent it isn’t ongoing to happen. This would have reduced my mother to being incontinent and bed bound. As the four carers a day would have just left her sitting in her own waste.nnThere are good staff there that are caring. There really are, and it is such a shame that they get tarnished by the overall performance of this place. The place is spotless, warm, and doesn’t smell bad.nnMy mum is the chillest, most shy and quiet person you could meet. Yet mum was made to feel as if she was a nuisance because she has issues with her bladder being hypersensitive. Staff Ignore her bell calls forcing her to risk falling by getting out of her chair without assistance to make her own way to the toilet. Or are rude to her when they do answer. Sending inexperienced male carers to wash her, leaving her feeling and smelling unclean in the most important regions of her body to maintain good hygiene.nnI was told I could take her dirty washing home in the black bag provided in the laundry basket. Apparently she is only allowed a single black bag, since I took it, it hasn’t been replaced. But I’m also expected to wash their pyjamas!?nnBottom line, if they offer you a rehab bed, ask for the centre in Harborne.
After a major operation I was transfered to Ann Marie Howes Reharb. The place was spotless. Most of the staff were okay. One of the Health Care Assistants Tina Hunt was such a professional and a very caring person. My bad experience was with Physio. The senior therapist was unpleasant, she didn't want to help me with my needs. When I insisted she brought one of her colleagues who argued and shouted at me. There was also a group of HCAs, the leader shouted unnecessarily. If you needed anything, she'd promise to get it for you but she'd disappear. I was so glad that she went on leave.nnThe food was good for me. Much better and palatable than the hospital food.
After 3 months in Heartlands ICU, my brother came here with an amputated leg, he found the nurses to be nice, but after two weeks he was told he was fit to leave.nWe told the Social workers that his house was not fit for purpose, and even though they did an assessment and saw the mould on the walls and the missing floorboards, they still kicked him out, we were told that a care package had been put in place, it's now six months since he left and we are still waiting for the care package we were promised.
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Ann Marie Howes Centre Birmingham map

Directions to Ann Marie Howes Centre Birmingham with public transportation

The Radleys 140 meters
17
72
The Radleys 240 meters
72
A10
Sheldon Heath School 290 meters
17
72
Rosecroft Rd 440 meters
72
A10

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