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Reviews, get directions and contact details for Andrew's Estates

Address: 8 The Cross, Neston CH64 9UB, UK
Phone: 0151 336 8171
State: Cheshire West and Chester
City: Neston
Zip Code: CH64 9UB

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:30 AM – 4:30 PM
Sunday: 9:30 AM – 4:30 PM

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Reviews
The most unprofessional lettings and property managers I ever had the had the misfortune to deal with. They do not do basic responsibilities like screen the quality of their tenants or inspections of the property. Very poor client servicing and very unresponsive communication (no response to emails and calls unless you follow up with them 6 times). Errors in the accounts occurred numerous times and I had to chase for months for these to be resolved. I suffered substantial financial losses because of their actions. I communicated my concerns to them but they did not acknowledge these or make any attempt to improve their service. Instead, they insisted they were doing a professional job! How is that for a company that does not listen to its clients. No wonder there is such a high turnover of staff (lost track of the number of property managers I dealt with over 3 years). If you are looking for a lettings or property manager, save yourself the grief and stay away from Andrews Estates. It was a total nightmare to work with them..
9 years ago (15-12-2016)
Worst Estate agent I have ever come across, the do not return your calls or emails they put the rent up without telling you and they also deny calling out to your property when they have been to it over some reason or other. I don't know how the got a gold award. It took 8 weeks for them to send a reference that was about 4 lines long , all I can say is STAY AWAY !
8 years ago (21-07-2017)
I used Andrews through recommendation, and I was not disappointed. Mike from the Neston office found me a buyer within 1 week of the house being marketed with Andrews as it was marketed with 2 other Neston agents for over6 months. He managed to get the full asking price. The whole experience was fantastic and seamless. I would not hesitate to recommend Andrews to anyone who wants an agent who can get the job done at the value they say they can get. 5* all round.
9 years ago (13-07-2016)
I am delighted with the service from Andrew's Estates. I have been very well looked after by the Neston Branch. They have a great deal of knowledge about the Wirral property market and have been a pleasure to deal with. Within a week they found us wonderful tenants. I highly recommend Andrew's Estates.
9 years ago (13-07-2016)
Absolutely disgusted with the so called ' full property management service' when there was an issue with our property it took the tenants messaging us for us to find out about it! They also carried out NO checks that were supposed to be done. There was also damage to the property on the oven and kitchen which wasn't checked our noted!! The dvd inventory has never appeared even though we've asked for it numerous times! The list is endless!!!!!!! All the issues were also raised with andrews and nothing got done!! They're only getting one star as I can't do a review giving none!!!
9 years ago (06-06-2016)
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