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Alton Cars Ltd

  1. York
  2. Alton Car Repair
  3. York Car Repair

Reviews, get directions and contact details for Alton Cars Ltd

Alton Cars Ltd
"Welcome to Alton Cars, one of UK’s largest networks of vehicle repair centres. We’re a multi-award winning group committed to providing first class vehicle repairs & customer service. All our repair centres hold a coveted BSi kitemark, along with industry leading insurer & manufacturer approvals. We’re proud of our reputation for being a professional & friendly repair group, so if you’re searching for a well-respected vehicle repairer that you can trust, you’ve found them."
Address: James St, York YO10 3WW, UK
Phone: 01904 717100
State: York
City: York
Zip Code: YO10 3WW

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
Exceptional busy company, but there attention to details is second to none in my experience, Had many conversations with a number of there technicians who where very knowledgeable and informative in there replies. But I would like to mention one person in particular unfortunately I do not know her full name, but Jo in reception was truly outstanding in her communication to ourselves and went out of her way to help us . She is truly a great ambassador for this company, and I would like to take this opportunity to personally thank her. Chris Middleton FranceServices: Body & Trim
Good company, very happy with all things. 4 stars because you will hardly ever get through to the local department, often it’s leaving a voicemail and they do actually call back most times, - more office staff are clearly required to ensure customer meets are met. People in back doing work on the cars are great
Alton cars were my insurer preferred repairer. I was sceptical at first but I was reassured by my insurance that everything would be taken care of. From the day their man Ray, great bloke collected it with his truck to Jo on reception keeping me up dated and also reassuring me all will be ok, to the day I collected my car and met Jo and Ian the boss. They made sure I was happy with the car and the service I received. The paint work was excellent and a big shout out to the painter and who ever put it back together. Alton cars quality and great service. Thank youService: Body & Trim
Used the team, at Alton Cars. One of the team Jo was really helpful even waiting behind after work for me when the A64 was blocked to help me book my car in. Going The Extra Mile you might say... I got honest straight taking about a delay which, whilsyt at the time was not what I wanted to hear it did help me plan around it! The Bodywork looked fab after too! Good solid job!Service: Body & Trim
My car was repaired by Alton Cars after a crash. The repair was amazing and you couldn’t tell that there had ever been any damage which is worth 5 stars on its own. However, my insurance company had a whole load of admin issue which caused weeks of delays. Throughout this process, Jo and Sam were amazing, helped get the issues with the insurance company resolved and were great at keeping me up to date. I would recommend this company to anyone who needed repair work doing on their car
Alton Cars repaired our parked car after it was impacted by another vehicle - a real nuisance! Alton Cars helped in so many ways to make the experience as painless as possible even when it was not their responsibility when the promised hire care did not arrive offering a ride home. Eveyone I had dealings with was immensely professional and good humoured at all levels through the process. The whole job was expedited as quickly possible and in a friendly way to make it as easy as possible.Service: Body & Trim
Service was quite excellent. My VW Passat was seriously damaged in a car wash garage facility. It took just ten days to replace bumper, car door, sills, and various scrapes. It would be difficult to over-praise this company on Elvington airfield in York. I had been without a car for more than three months, but a lucky find on the internet took me to Alton Cars.Service: Body & Trim
Dropped my car off for repair very friendly Happy to help and I got a brand new loan car !
Excellent service, my car was fully valeted when I collected it post repair. The girl called Jo in reception couldn’t have been more helpful throughout whole process.Service: Body & Trim
Absolutely disgusting wouldn't even give a star! Poor communication, can't get their stories straight, fobbing people off, unsympathetic, Nearly 11 month repair. The list goes on AVOID! Will also be taking this further...
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Alton Cars Ltd map

Directions to Alton Cars Ltd with public transportation

James Street 40 meters
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Waggon and Horses 110 meters
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St Lawrence Church 120 meters
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Lansdowne Terrace 190 meters
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Lansdowne Terrace 220 meters
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10A
196
67
747
X36
X46
X47

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