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Reviews, get directions and contact details for All Things Chocolate

"Expect to be welcomed with a smile while you browse our selection of chocolate gifts. Whether you're looking for a gift that's sure to impress or just a little indulgence for yourself, our friendly, knowledgeable staff are on hand to help you find just what you need. Our shop is the perfect place to come and relax with a good book or to impress family, a friend or colleague with a unique and luxurious gift. Our store is a tranquil haven away from the hustle and bustle of the high street, where you can escape. Our knowledgeable team of cacao enthusiasts can't wait to help you find the perfect gift or little treat for you. Drop by today and discover what we have to offer!"
Address: Burrows Walk , Derby DE1 2PL, DBY, GB
State: DBY
City: Derby
Zip Code: DE1 2PL


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Reviews
It was a tasteful chocolate with refreshing breaze. I would highly recommend. Oerfectly done in every branch. This became my favorite coffee house easily
I visited here today, as Ive been meaning to for a while to try the hot chocolate & it definitely wasn’t a disappointment. Going for a large with whipped chocolate, was absolutely “to die for”. Without a doubt, a place to go, if you want to most perfect hot chocolate. Whilst visiting my mother went for a an iced coffee, & Im sured this also tasted good!
Visited this store last week and heard the staff member have an engaging conversation with the customer before me, including asking if they had a loyalty card and when the customer replied no, the staff member asked her if she’d like to join and listed the benefits. I was served next and treated like I didn’t matter in the slightest. The only conversation I received was the total bill amount and then was asked if I wanted a bag. The lady served before me was a very well presented white woman and then I, a clearly not as well presented in the staff member’s opinion young black woman was served next in the fastest and coldest manner I have ever experienced in any hotel chocolat store. I’ve reported my experience to head office and will absolutely not be shopping here again and certainly discouraging anybody I know to do the same. It’s almost 2023, we really need to be doing better.
Love the chocolate from here however I had a bad customer service which makes me not want to go back. Sounds silly to some but my feelings are valid. Over Christmas they did 2 special drinks with a chocolat stirrer. I wanted one I just didn't like any of the special flavours that came with it. I asked if I could have it with a flavour I liked as myself and my husband didn't like flavours and was told no ! No apologies or care. I just think it wouldn't of hurt.
Amazing place for very good chocolate and lots offers on
I found out about Hotel Chocolat from Wuntu and to my surprise they recently opened up in Derby. So I dropped in and decided to take a look around. I was politely greeted and offered some samples of chocolate. We had hot chocolate and an Earl Grey as well, they were all heavenly! The service and products are top-notch. I will be coming back for more of their Earl Grey and Hot Chocolate. I just cannot recommend them enough!
Lovely staff, wonderful selection. I had a hot chocolate and my daughter had a milkshake. We WERE going to go for lunch after but boy-oh-boy were we full after a large drink. I can't even fathom why I was so full, but 100% reccommend a chocolate drink as it'll tide you over til tea also, burping the nicest chocolate taste for the rest of the day is like something from willy wonka and I loved it! Ha ha
The very best ice cream I've ever had in a tub!!!! Thank you to the staff, very polite young ladies. We sat inside. Wonderful.!!!! Or..... Fantastico Fantastico Fantastico Grazie Grazie Grazie XX As I say in Italian.
Super friendly stuff! Had hot chocolate with oat milk vegan- that is hard to find to be honest . Delicious. Expensive though, but ....
Very nice hot chocolate and choccy treats! Expensive but worth it if you like chocolate.
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