1-2-Let

Reviews, get directions and contact details for 1-2-Let

Address: 157-159 Broad St Glasgow , Glasgow G40 2QR, GLG, GB

Phone: 0141 551 5050

State: GLG

City: Glasgow

Zip Code: G40 2QR

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Reviews

Wonderful team! Scheduled maintenance exercises such as gas safety checks are always undertaken without delay. Also, the ladies are so quick to attend to any issues reported to them. Caitlin acted very swiftly when my husband reported about a plumbing issue in the kitchen. She followed up quickly and the issue was fixed less than 20hrs after the report was made. Thanks for your good work, keep up the standard please.

1-2-Let are a fantastic company, I have rented my flat from them for years. Caitlin in the repairs team always gets my repairs sorted quickly with friendly work men being sent. The office staff are always so helpful as well, recently I needed a letter to confirm my tenancy and Paris got it sent to me within an hour or so. I have also spoken to the new boy Riley who is very pleasant, thanks 1-2-Let highly recommend

The flat I was renting was sold while I was staying there. 1-2-let was the company the new owner was using to manage the place. Some guy with keys to my house walked in and started looking around. Turns out one of the other properties 1-2-let manage had a broken toilet. They gave him our keys and address by accident. Had to move out asap. Never again.  edit After posting this review, I got a phone call from 1-2-let. It went: "We have received a reference request and saw your review, just wanted to discuss." Honestly very threatening and confrontational. Phoning my personal number and asking me to remove the review because "it isn't reflective of the service we offer now" just shows the kind of service they offer now. Rather than addressing any issues or wrong-doing, they'd rather pretend it didn't happen. Hopefully this is the last time I need to deal with them.

Had over 2 years dealing with 1-2 Lets and generally had a terrible experience. Flat I moved into had no proper RCD fusebox, windows weren't air or water tight, living room wallpaper had parts ripped off, issues with the bathroom and dampness being caused by a lack of a fan which they promised they would install and never did. They fixed some minor issues but then I had to threaten legal action before they would remedy any of the other major issues.  Even took my own time to redo the wallpaper and paint parts of the hallway because they wouldn't budge. After all this they still had the cheek to try and claim more than 50% of my deposit, and are still disputing the remaining 5%, despite providing them evidence that I had advised them of these issues when I moved into the flat. Lack of care towards tenants and their property management is abysmal.  Update: after 3 months of back and forth, having the case go to an independent review with safedepositscotland, I got my whole deposit back. Well done for wasting everyone's time 1-2-Let.

We have greatly appreciated 1-2 Let Repairs team who are quick to respond when we put in a maintenance request and follow up to make sure the work is done. In particular Caitlin has worked hard with for us even when our landlord has been unresponsive and disinterested.

This company is very professional in their dealings with us as a landlord.   They remind us about annual certificates and promptly deal with any repairs needed by our tenants.   It gives us peace of mind that they are available and have their fingers on the pulse of our business.    I would recommend them to both tenants and landlords

Lorraine helped me deal with a difficult situation; relating to a tenant with rent arrears. She was very professional and quickly arranged an eviction order from the courts. Lorraine’s communication at all times was exceptional and she also managed to relet my property efficiently. She is an asset to the team and a role model for others in the company. Thanks for all your help.

Miller Flooring have been working with 1-2-LET for  quite some time now. All communications and agreements work smoothly and invoices always paid with no delay. All the staff are a great team and hopefully we continue to work along side them present and future!

Great team , very professional!! Everything was dealt with quickly and efficiently, the 1 2 let team were very friendly & dealt with any concerns straight away. Highly recommended

Only had the best experiences with this letting agency! Always very helpful when I have problems or when I need things sorted out. Caitlin is a dream to work with. Would definitely go through them again if need be. Absolutely fabulous.

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Reviews, get directions and contact details for 1-2-Let

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