Ystwyth Medical Group

Reviews, get directions and contact details for Ystwyth Medical Group

Address: Parc Y Llyn Retail Park, Llanbadarn Fawr, Aberystwyth SY23 3TL, UK

Phone: 01970 613500

Website

State: Ceredigion

City: Aberystwyth

Zip Code: SY23 3TL

opening times

Monday: 8:30 AM – 12:00 PM, 2:00 – 5:30 PM
Tuesday: 8:30 AM – 12:00 PM, 2:00 – 5:30 PM
Wednesday: 8:30 AM – 12:00 PM, 2:00 – 5:30 PM
Thursday: 8:30 AM – 12:00 PM, 2:00 – 5:30 PM
Friday: 8:30 AM – 12:00 PM, 2:00 – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews

Quick to respond once I was registered; phone consultation a bit strange for me, but can see the benefit for some things. Was able to book appointments in advance when I needed, even same day. Very friendly staff, very efficiently run. Definitely recommend.

I really like this GP but they need to be more organized, especially when it comes to the prescriptions management - no idea how it happened, but today while collecting in the pharmacy I was informed that my prescription is not there but it should have been sent to them two days ago and after calling the surgery they said that they lost my prescription and I had to wait for the doctor to rewrite it. Everything else - their accessibility and staff are great and I can really recommend this surgery!

I'd avoid like the plague.  Can't even get prescriptions correct.  Not once but three times in a row with a two week gap in-between so long enough to be able to get right the next time.. time to change. Patient care seems to have been forgotten since covid hit. And it's keep patients out and phone calls are preferred but some things can not be done over the phone. Yes there are some lively staff who go above and beyond to help you out. But sadly not everyone has that capability... Seriously avoid joining if you want to keep your sanity..

Have been a patient for 6 months now, I had to call twice for different issues, both times I got through the line calling the practice quickly and was connected with exceptional secretary staff! Really friendly, upbeat and professional. All inquiries were handled swiftly and the medical staff make sure to answer all questions.

Brilliant, phoned up thismorning to register with the surgery, the lady I spoke to was very polite and helpful, also very patient with my while I faffed around finding my details. Phoned again thisevening to ask a question and the young man I spoke to was also very pleasant and helpful. I would highly recommend.

Having lived all over the world this is absolutely the worst surgery I have ever been to - although my repeat meds were on their records, I could not get a repeat for thyroxine via a phone consultation despite the fact that it is essential that I take it every day.  The doctor I spoke to was intentionally unhelpful - the type that likes to be in charge - he should not be a doctor!  My understanding of a doctor is someone who tries their best to help and not make life more difficult just because he can. The other doctors I saw there were not much better - there should be a sign over their entrance saying "Smiles and kindness not to be expected" I changed to Padarn Surgery - they have some great doctors but getting an appointment is difficult, especially if you ask for a particular doctor. However, at least they are friendly and try to help.

Having experienced service from this surgery and some in Birmingham I can say hands down this is a good surgery. I find it easy to get an appointment and all the staff I have encountered there have been incredibly friendly and helpful.

This is an absolutely 1st class medical centre. From the friendly staff at reception,through to the GP's & medical staff they are without fault.The kindness & professionalism they have shown to my son-and myself- throughout his prolonged illness  could not have be bettered.I thank them all from the bottom of my heart

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Ystwyth Medical Group

Reviews, get directions and contact details for Ystwyth Medical Group

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