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Yours

  1. Royston
  2. Royston Clothing Store

Reviews, get directions and contact details for Yours

"Marks & Spencer is famous for quality, value for money and customer service. M&S offers a wide range of women's, men's & children's fashions, beauty products, home lines, food & wine."
Address: 13 High St, Royston SG8 9AA, UK
Phone: 01763 245436
State: Hertfordshire
City: Royston
Zip Code: SG8 9AA

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Reviews
My mum and I came here on Christmas Eve. There were plenty of good offers, probably why it was hard to move around in there. We queued up to pay at the till, and just as we were nearing the front, a woman beckoned us over to the self checkout saying she’d help and it would be quicker. The first item failed to scan, the second item failed to scan, and so on. She said “oh yeah the yellow labels are a bit dodgy” so she gave us two options, either have her enter the codes manually or go to the back of the queue, now quite long. Naturally we said we’d rather she entered them manually. She said it would take too long… Ironic considering we had to spend another 15 minutes in the queue after that. I suppose her time is more important than ours. So basically we were at the front of the queue, she made us leave the queue, then sent us to the back of the queue. I was very annoyed, what a waste of time.
Really let down by a rude lady working in the store over the weekend. I was here to collect something and after ringing the bell and waiting for a long time I politely asked if someone would be able to help me and in front of a line of customers this member of staff raised her voice at my telling me they are short staffed and to be patient. After collecting my items I did go back to her and told her not to be so rude next time. I only asked nicely, it’s not my issue if you are short staffed. You only had to say it nicely back.
Great to have another food shopping option in Royston! To be honest, I didn't even realise they were open yet until chatting to someone in a local takeaway: I'd not previously seen any adverts for staff or 'grand opening' messages. I've now visited and was impressed. Clearly it's only just opened, but it's clean and bright inside, with a logical layout and the usual high-quality M&S produce. There was a large display of fresh flowers, but maybe this is just because Valentine's Day is just around the corner. I visited in the evening - about 7.30pm - and there were a number of other customers present, but not 'busy'; it's early days yet though. I do wonder if parking will be an issue, especially once the Aldi next door opens. We'll have to see. Overall: good to have you in Royston, M&S!
Good sized M&S parking good no customer toilets from what I could see has self scans and 4 tills staff friendly.
I came into the store today. A woman that served me was very rude . How she spoke was patronising.
Love marks and spencer, lovely food and lots of choice, got lots of goodies for Xmas.
Not a huge store but just the right size to be able to get your weekly shopping. Can normally get everything I want with only occasionally something not available. Dates could be slightly longer but they have good turnover of products so can usually get things to last through the week. Staff are always pleasant, smiling and helpful. Two ladies in particular Katie and Kelly always recognise me and my husband and always ask how we are. They always help if we can't find something sometimes the store change things around and are always jolly. It is a pleasant experience shopping at this store and we would not shop anywhere else for our weekly shopping.
Huge food selection nice cool shop odd location one side of westbound dual carriageway on outskirts of Royston poorly signposted so easy to pass. Called Royston Causeway i think.
Nice store, but parking woefully inadequate. I have never understood why new retail parks are built out of town with insufficient parking and a terrible road layout! Once you have fought your way into a space, the store itself is pleasant and I was pleased to see a good vegan and vegetarian selection. It also has a good range of flowers, plants and cards.
Great food, fresh fruit and vegetables always really good. Staff friendly and helpful, always someone at door with sanitiser cleaning all trolleys. The area to side of the shop could be kept a bit tidier.
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