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Reviews, get directions and contact details for Your Homes Newcastle

Your Homes Newcastle
Address: YHN House, Benton Park Rd, Newcastle upon Tyne NE7 7LX, UK
Phone: 0191 278 8600
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE7 7LX

opening times

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
It's a bit like the Muppet Show when you trying to deal with them, but guess that's life...they will torture you endlessly even if you have to draw blood out of stones, they inhuman in their approach and still have loads to learn from other counties in the UK. Glad I'm Scottish born and not from here!And talk about their level of customer service is - 1, shocking experience, but I guess you don't have to let them threaten and crush you with their threats.
3 years for them to come and sort out water leak and mice infestation! Today they came to fix the sink kitchen unit , they smashed 8 tiles ! And no seal at all so water is leaking everywhere and same problem created . The plumber and joiner left without saying a single word , so we thought they are coming back to Finnish it after break but no , they been doing this small job for 7hrs! We didn't eat or drink , they never came back so I called council, they told me that they have no idea what's happening same exuse .nThey made it even worse , shocking service by council, beyond shocking! Left us living with mice infestation for over 3 years , after three years they send pest control and that was done the same way like with everything. UK is a joke of a country run by corrupted people . 4 men did a 30 mins job for 7 hours , that's how it is in the UK , so they can get paid for nothing. Foreigners aren't allowed to do this trick as we are being pushed to our limits with no breaks
Told them I was suicidal. Proceeded to get frustrated with me before I'd even given the bloke my details. Amazing customer service. Good thing I don't feel like jumping out my window right now.
This is the worst company in the country. They don't care about people's well-being. I've been without a heater for two days now, and there's no hot water either. It's freezing this winter, and despite multiple calls, they keep promising a technician will arrive soon, but no one shows up. I even stayed home waiting, and it's unbelievable.
Someone very close to me asked for their help your homes at this person was about to be made homeless bareing in mind the shelters passed info onto to them . The person close to me struggling with mental health was on hold for an hour and half we had to hang up someone from the office was meant to ring my friend up knowing there sisuation of being homeless my friend never got that call back from them I though it was disgusting the way we were treat . But yet when u miss your rent there very quick to get in touch !!!! Your homes are a disgrace would not recommend these idiots !
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