Winchester City Council

I am sure that others may have legitimate grievances against this council, however today they were very helpful in the matter of a PCN issued to some Taiwanese tourists who happened to ask me for assistance in the matter. I was only too glad to look into this, as they had paid for parking but forgot to display the ticket. Winchester City Council had people in the parking services that you could actually speak to on the phone, and who were based in the council building. Most councils outsource all this work. They suggested that the tourists go to the council offices to have their parking pay and display ticket photocopied at reception and forwarded to the parking services team. This was done, efficiently and with good grace. Well done to Winchester City Council for making this an easy, not an arduous, undertaking. Barclays Bank in Winchester should ask for some customer service tips from you guys!
5 7 years ago (17-04-2018)

Very unhelpful and obstructive staff. The planning department seem to get a kick out of taking your money and causing as much delay as possible. These power hungry public servants would be sacked "in the real world", they make me sick.
1 7 years ago (24-03-2018)

it's pass the parcel to be able to speak to anyone. could we please have some initiative and customer service
1 7 years ago (05-04-2018)

Jobs worths to a man refuse to help even if it is their job to help. If it a way for this council to line their pockets they Will.
1 7 years ago (23-02-2018)

The staff are very rude and unhelpful. Been to the council to collect a parking pass three times in opening times just to be told to come back. Avoid if you can.
1 7 years ago (23-03-2018)