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Willows Veterinary Hospital

  1. Northwich
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Reviews, get directions and contact details for Willows Veterinary Hospital

Willows Veterinary Hospital
Address: 267 Chester Rd, Hartford, Northwich CW8 1LP, UK
Phone: 01606 723202
State: Cheshire West and Chester
City: Northwich
Zip Code: CW8 1LP

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:30 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
Receptionist are always helpful and polite. As for the two vets who have dealt with my dog have both be exceptional. Had to bring my dog to the out off hours. Bruce and Adam have been brilliant and show a passion towards there patients highly recommended. Will be switching to this vets even if it means the little extra travel from winsford.
8 years ago (15-12-2017)
We can't speak highly enough of this Veterinary Hospital. They have treated our dogs over a period of time. The vets and staff are so warm friendly and we have complete confidence that our dogs care is paramount to them. We have regular updates from them whilst sitting worrying at home waiting for new. Thank you all at Willows.
8 years ago (12-12-2017)
Terrible experience. Took my dog in three days ago off his food with a lump on his side that had just appeared and long term stomach issues. Saw a decent vet and was told to see how the anti sickness medication would work and to go away and think about £215 worth of bloodtests that may need running relating to his stomach and was told that the lump wasnt a priority at the moment. He was still ill so took him back to the vets for his blood tests the following day. A different vet saw him, again very nice and she thouroughly examined him and put a needle in the lump which produced fluid. She said that was probably making him ill and gave him painkillers and antibiotics and said to have him xrayed the next day. If he was still the same. Took him in the next day and he had starved for his xray. We saw a vet called Jo Maxwell who said it was saturday and she would not xray him. She insisted he was better that the day before, despite never seeing him before and his leg being more lame. He had been in extreme pain all night and the lump was still present. She would not listen to us and was rather offhand and blamed us for not pointing he lump out to the previois vet, whixh I had done. We asked to be refered to a specialist at a different hospital, Jo called back and said the hospital would not see him without an xray or bloods...she didnt say he still needed his bloods taken and she had refused the xray. She suggested we book in for the tests next week, delaying his pain and discomfort for a few days more. Although a couple of the vets were nice at willows, there is inconsistancy in opinions and tests that need running (which is also wasting lots of money) and long waits in the waiting room. This surgery is clinical and not at all homely or welcoming and you will find it difficult to see the same vet twice. I would also avoid Jo Maxwell, if you want to be listened to about your concerns.
7 years ago (17-02-2018)
Great service, great vets and staff
7 years ago (25-04-2018)
Great veterinary Hospital with the backup of specialists. Main hospital for a large chain of vets covering the North West. Friendly reception Staff and Brilliant vets.
8 years ago (17-02-2017)
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