Reviews
We had a lovely stay here. We had a club room which was spacious and had a big TV. The bed was very hard though. The food was good and the menu changed a bit each day. There were vegetarian and vegan options. The spa was lovely and relaxing. There is the leisure club open to all hotel guests with steam, sauna and pool and space to relax on a lounger, but in the morning there was an aqua aerobics class blasting out loud music so not relaxing at all. The afternoons were fine though. You have to pay extra to go into the day spa with hydrotherapy pool but it's great in there - well worth a visit. The staff were all great and very helpful.
I recently stayed here for a business trip. The room was comfortable and clean, I had a great night's sleep ready for my meeting the next day in one of the meeting rooms they offer. The gym & spa were also top class. Tea, coffee & snacks were available all day and they had a large TV to plug in my laptop to present. The staff were friendly and helpful and food was really good, I had dinner at Aston's, buffet breakfast and a delicious vegetarian pie and mash for lunch. Looking forward to coming back soon.
I would like to say thank you to all the staff at Whittlebury Hall for making my birthday stay excellent. Especially the waiter Riley at dinner time who had excellent customer service and was quiet funny and the house cleaning lady who we bumped into when lost in the hotel. The spa and hotel was very good value for money. We loved the treatment and heat and ice experience. We found that even though some of us got similar treatment every person delivering the treatment had a unique way of doing things which made us all feel special. The food was very tasty and we were never left hungry. I came with a group of 8 and for my birthday I was given a really big room which had a bottle of white wine with snacks. When the lady from housekeeping realised it was my birthday she gave us an alcoholic beverage. My only feedback for improvement would be if for breakfast there were more hot vegetarian options for example veggie sausage but otherwise we still enjoyed it. I felt very special on my birthday and would most definitely come back.
Beautiful setting and very friendly staff. Service was excellent although a few glitches on the last night as the kitchen was very busy catering for a wedding. Not a huge problem as our waiter Harry dealt with everything in his stride, assuring everyone and keeping everyone happy with his sharp wit and sense of humour. Harry was the highlight of our visit. The hotel needs more Harry's well done to such a pleasant young man.
Lovely hotel and spa. The spa was very busy, and quite noisy, but some nice steam rooms and friendly staff. The room we stayed in was a good size and comfortable. It was a very hot day, so the fan in the room was welcome, but a shame the windows didn't open very far as it was a humid day. Great meals both nights, the service from all staff was fantastic. Visited for a family even in the golf clubhouse, and the food and service at the event was also impeccable. Great venue and beautiful views.
I came to this lovely place with a friend to celebrate our birthdays. I booked the spa day which included buffet lunch Swimming pool, sauna, jacuzzi etc, treatment later. Additionally, we booked an over night stay for the 80s retro band/ 3 course meal+ wine And most importantly, lots and lots of dancing to great music. It was all such a fabulous experience. If you haven't visited this place, I believe it's definitely worth coming to get away from the hectic world we live in . Furthermore, soaked up the great location, and outdoor facilities.
There is a lot of potential to be something great here but unfortunately with most establishments these days the staff really let it down. There is a huge disjoint between the hotel, the spa and the leisure centre which all operate separately. Your afternoon tea is enjoyed with the sound of POP music which really does not fit. The leisure centre has a canteen style not very comfortable the little staff that are there are inexperienced with serving. You also have swimwear hanging in the same room which seems odd with an afternoon tea. The manager however is fantastic and has great service. Your spa experience is provided by unaccommodating staff that begin their sentences with NO, before you have had a chance to explain your needs. all luxuries have been stripped out no shampoo provided in the showers, slippers work on a first come first served policy so remember to take your own the spa area is kept wet there's no regular maintenance, so be careful when walking round the pool Food and beverage options at the hotel have improved over the years, and actually the food standard is pretty good. There is one or two servers that really shine and I hope they get rewarded for providing such excellent service amongst an industry where the few good ones have to carry the rest of the team who are not bothered but can not be laid off because the industry needs the staff. Good Luck Whittlebury Hall, you have a long way to go but are moving in the right direction.
Elegant Victorian themed Spa. I have visited Whittlebury Hall Spa a few times and it never disappoints. From the Victorian themed statues, to the ambiance and service provided. I would highly recommend visiting here for a relaxed spa day. They have several jacuzzi pools & steam rooms, your provided a buffet lunch and a treatment depending on what package you go for. Everything is clearly labelled. You leave feeling refreshed. There is complementary water machines all around to keep you hydrated. A bar area to buy refreshments such as hot & cold beverages.
Clean, service was excellent. There was a couple of staff which were outstanding Keegan and I believe Lucy on reception. The spa facilities were as always fantastic and clean. When we arrived we had some lunch in the bar Then we went to reception for our room and as our room was not available at that time the lady was kind enough to offer us an upgrade which was even nicer we went straight to the Porter came with our luggage.
Enjoyed a spa stay which included full use of the spa and swimming pool, 3 course evening meal in Astons Restaurant and a full English breakfast The food and service was excellent with plenty of staff around who were friendly and helpful. We had a celebration cake ordered and the staff brought it out with lit candles and singing happy birthday which was a lovely touch and made the stay all the more special.