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Reviews, get directions and contact details for WH Smith Retail

WH Smith Retail
"The historic highstreet retailer providing books, stationery, newspapers, magazines, cards, entertainment, confectionary, and more. Post office services are available at some stores."
Address: 113 High Street Kings Heath, Birmingham B14 7BW, XWM, GB
Phone: 0121 444 5533
State: XWM
City: Birmingham
Zip Code: B14 7BW


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Reviews
Unhappy with the service. This is the second time I've been to this store and last time too. The girl over the counter never smiles. My order took too long to find. I eventually had to point it out. Gentleman was apologetic so that's why I'm giving it 1 star.
Excellent store. Friendly staff. Loads of magazines. Loved the fact they stock Record Collector. Just like the glory days of the late 80's and High Street. Too many self serve tills but that';s the modern way sadly.
Great place - always get what I go in for and staff are friendly
All your stationary needs in one place! If you're not fussy about money and silly things like that then this is the place you can get almost everything! Although I hardly shop here because money is a factor. I've recently bought an item elsewhere which was about a third of the price they have here. Similar to that I've seen many things that have silly prices that you can find cheaper if you just shop around a little. I use WHsmith alot to compare prices, quality, availability. I get ideas for projects when I see what is available to buy although I don't buy it from here. Thanks and Good Luck!
James always pleasure to see and give me a great service
A much reduced store now a few doors down from their previous location. Still the best selection of magazines on the High Street. Good section on fiction and educational/learning books. Food & drink overpriced but cheaper options nearby. Staff member I interacted with was helpful but not always the case.
Great place go loads thing special offers should be kept separate from same thing almost but great prices
staff are polite and proffessional helpful unlike some city centre shops. standards are very high. Good selection of stationary Magazines and newspapers. I don't feel pressured into buying straightaway,
Items are overpriced though stock is well varied. The one time I entered, I had planned to purchase a book that I had seen online reduced by half. The book in store did not have a price tag so I naturally assumed it was the price online. Waiting in the queue only to be told that price was exclusively available if ordering online. Something not clearly stated and exacerbated only by the lack of a price sticker in store. Was not happy as it was a wasted trip.
Despite moving into a new location, this hasn't been for the best. Significantly smaller store, poor selection of products. Clearly not enough staff are employed to look after the shop floor - it's always untidy. Prices aren't competitive. Sadly WHSmith has become my last resort if I can't find what I need elsewhere, rather than a first choice for anything.
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