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Reviews, get directions and contact details for Westcroft House Surgery

Address: 66 Main St, Egremont CA22 2DB, UK
Phone: 01946 820348
State: Cumbria
City: Egremont
Zip Code: CA22 2DB

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Everyone is so caring and polite and caring throughout the whole practice. Its a nice warm feeling to have that amount of support. Well done Westcroft
Absolutely useless, mess my mother-in-law’s and my prescriptions up every month. Diabetic nurse doesn’t do what she says she’s going to do. Worst practice I’ve ever had the displeasure of.
The surgery has been excellent throughout the pandemic with phone and face to face consultation. I feel the needs of myself and my family have been met with expertise, empathy and compassion. From reception to nursing, healthcares and medical staff. All are brilliant. Thank you
When you ring up, at any time throughout the day, the recording now is ALWAYS "The surgery is now closed". It's absolutely ridiculous!!
So I had a text to ring and speak to the on rota dr,which I did to then be told he would call me before lunch that day. I went to the loo came back and low and behold id missed his call. He left a message saying to get back to him,I did this to be told he would call me bk. Its now 4pm no call and the surgery has closed!!!!,,so now what,why can't they give u a time there going to call u as we have lives too,ive not been able to go grocery shopping or anything,and they made it sound urgent so im sat worrying how fabulous.
I don't live in Egremont but have had occasion to use the surgery when staying with family. I found the receptionists friendly and the doctors kind and caring. I really like the appointment system which means you'll be seen on the day. Living in Buckinghamshire, such efficiency is a novelty to me!
Really friendly service and staff, EXCELLENT all round
Not managed to get an appointment once, in the last 6 months. Either the line is busy. Or you do get through, listening to their automated voice over. To then be cut off, back to square one.
This is my local doctors, has special wheelchair access but is quite cramped inside especially on an open surgery, receptionists helpful & friendly as are the doctor's & nurse's.
Sat in an empty doctors for well over an hour, staff looked like they didn’t care and just let the phones ring on and on. Would not recommend
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