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Waitrose

  1. Guildford
  2. Guildford Grocery Or Supermarket

Reviews, get directions and contact details for Waitrose

Waitrose

Story

A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.

Address: York Rd, Guildford GU1 4QG, UK
Phone: 01483 453968
State: Surrey
City: Guildford
Zip Code: GU1 4QG

opening times

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

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Reviews
Good supermarket with good quality products but of course you pay for it. I would like to give a special mention to Mike, he is a lovely gentleman and really nice. I am 100% sure that most of the people like me prefers to go to the till where is, than the self scan as he is always so nice. It makes your day better and he gives you time to place everything properly. Nobody cares if it takes longer or not. We really appreciate having people like him.
I ordered online from Waitrose Guildford for the first time today. I was really pleased I felt compelled to write a review. The order arrived exactly on time! Our delievery lady, Helen, was mindful and patient, she wore a shoe protector, and explained everything to me. I will order again for sure!
If I could give 0 stars I would. I got verbally abused by a female staff member with glasses, middle-aged at closing time. She got angry at me for looking at a shelf and said “we’re closing do you understand?” Out of the blue after explaining I couldn’t find what I was looking for anyway. I didn’t expect that treatment at Waitrose.
In light of recent events, it has come to our attention that Waitrose, along with their contractors, initiated overnight construction upgrades for their car park infrastructure without prior notification in a residential neighborhood. This action demonstrates a disregard for the local community and raises concerns regarding noise disturbance and discomfort experienced by residents. Despite ongoing efforts to install EV chargers, Waitrose's decision to undertake disruptive construction work late into the night for five consecutive nights behind residential properties is unacceptable. The disruptive nature of this activity reflects poorly on Waitrose's commitment to being a responsible neighbor. Immediate action is necessary to address the grievances of affected residents. It is imperative that Waitrose acknowledges the inconvenience caused and issues a formal apology to affected parties. This apology should recognize the disturbance and discomfort caused by the overnight works and provide assurance that measures will be implemented to prevent similar incidents in the future. Effective communication and accountability are vital for rebuilding trust within the community and ensuring Waitrose fulfills its obligations as a considerate neighbor. It is essential that Waitrose takes responsibility for their actions and works towards resolving this matter promptly and satisfactorily. Waitrose must proactively reach out to neighbors and residents affected by the disruptive construction activities and issue a formal apology. This apology should be comprehensive, acknowledging the specific disturbances experienced by each individual or household, and express genuine regret for any inconvenience caused. Clear communication from Waitrose, accompanied by a sincere apology, is crucial in demonstrating accountability and addressing the concerns of the community. Additionally, Waitrose should outline concrete steps they will take to prevent similar incidents in the future, reassuring residents of their commitment to being a responsible and considerate neighbor.
Another company that doesn't care about their local community. Waitrose are currently installing EV chargers to their car park but instead of managing the process during the day when they are open, they are undertaking HEAVY breaking works directly behind residential properties 9pm to 5am for 3-4 consecutive nights. My bedroom and pillow was literally and I don't mean figuratively vibrating last night. I can't see that it is close enough to a local school etc to warrant the overnight works, appears to be profit over people. Disgusting behaviour
BEWARE of the sweet, car park ticketing lady! No problems with the Waitrose store; staff are always helpful and polite. Just a warning to never forget to pay & display. You can get a full refund if you spend over £10 unlike some other Waitrose stores. There's a lovely, innocent looking lady who walks around in a hi vis vest. At first glance, you would think that she's sorting the trolleys, but she's actually dishing out tickets! She hides in an old, light blue Ford Ka, waiting to pounce. Hope this helps!
We've endured five nights of disturbance and turmoil inflicted by Waitrose. They and their contractors neglected to provide any prior notification of their intention to carry out overnight construction upgrades for their car park infrastructure from 9 PM to 5 AM in residential neighbourhood area. This highlights a blatant disregard for our local community. Despite Waitrose's ongoing installation of EV chargers in their car park, they've decided to disregard their neighbours and undertake disruptive construction work directly behind residential properties late into the night for 5consecutive nights. As a result, our homes were not only vibrating but also experiencing considerable noise disturbance and discomfort during. It's astonishing how this disruptive overnight activity, they have totally ignored the well-being of residents, can be justified, particularly given its disruptive impact on the peacefulness of our neighbourhood. This behaviour is utterly disgraceful and must be addressed promptly. Furthermore, it is imperative that Waitrose takes responsibility for their actions and issues a formal apology to local residents and neighbours affected by their disruptive construction activities. This apology should acknowledge the inconvenience, disturbance, and discomfort caused by the overnight works and assure residents that steps will be taken to prevent such occurrences in the future. Clear communication and accountability are essential in rebuilding trust within the community and ensuring that Waitrose upholds its commitment to being a responsible and considerate neighbour.
Easy to find items needed. Staff helpful and queue for checkout was reasonably swift. Self checkout is available towards the rear of the store. Don't forget to pay for parking before you go in so you don't get a ticket. Dec 2023 update - very busy in car park for Christmas food shopping, but this is to be expected :- New self service tills don't recognise "my waitrose" on my phone or digital gift cards so I'll be using in person tills instead.
Alex, Josh and the rest of the team went above and beyond to ensure that my girlfriend and I left the store with a smile on our faces. They overheard that it was her birthday and presented her with a lovely gift at the door. The staff are a real credit to the Waitrose brand. We look forward to our next visit.
It's a Waitrose. Usual excellent stuff. Helpful staff.
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