Reviews, get directions and contact details for Virgin Active
"We have a wide variety of facilities on offer at our Riverside Park health club and gym in Northampton. A pristine 25m pool for you and a splash pool for the kids, top-notch equipment, a creche and kids club, a packed timetable of fitness classes and much more. If you’re looking for an excuse not to work out, you’ll have to try harder."
Address: Ferris Row, Riverside Business Park, Northampton NN3 9HX, UK
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Trilogy
2 km
Fairly decent gym and good client base. However the reception staff are usually grump...
Rang to freeze my account receptionist confirmed what it's freezed for 3 months but they still kept collecting the dd for full amount. Nothing been done called to manager she don't know what she's doing said her colleague on holiday...also lost my swimsuit and hair care they admitted what they put it to the bin. Had enough looking for cancellation
The gym is nice. I would recommend it to anyone. Especially when the noob lifters come January 1st, because the people will show you how to lift correctly
I freeze my PT due to health issues and when 3 months past I told my PT that I m not able to start just yet, however they took my money for other two months until I have noticed. I have all the conversations , I have asked for my money back but nothing have happened. They took my money without my consent and now I can’t take it back and we are talking about hundreds of pounds. Disgusting!!!!
Member for almost 12 months, the gym is almost unusable due to how busy it is at times. There is no adherence to using equipment for a max of 15 minutes during peak times and neither is it enforced. Considering the premium price the gym experience is poor and worsening. Whilst most of the equipment is okay there is a serious lack of free weights, squat racks and platforms. My wife and I were at David Lloyds prior to moving to the area, in both atmosphere availability of equipment, equipment quality and general facilities the difference is night and day. Poor show, avoid, save your money and look elsewhere.
I really wish that I’d looked beyond the marketing hype. The gym was extraordinary busy at times I wanted to go and although the staff are very nice but the basics were not good. The showers earlier this year were in my opinion dirty and need updating. Hair, mould and person female items in the grid. Gross. I was very uncomfortable to the point I’ve not been back since my first visit in April. What is more I’m unable to cancel the contract. I can’t even use this gym anymore even if I wanted to.. so I have had to freeze the membership. If I could go back I just wouldn’t dream of joining. I have now exhausted myself asking to leave but despite numerous phone calls and explaining they refuse. I have signed a complex corporate legal contract I felt coerced into signing is very tightly worded and the requirements make it impossible to leave without utility bills I wasn’t given any time to digest the contract and with ADHD and a few minutes with a sales person I felt pressured to get the deal they were offering. I am trapped paying for something I don’t want to use and can’t use. As I said staff are nice but the membership itself feels like a money trap and I wouldn’t have signed the contract if I had understood it given my circumstances.
Just come back after three years of hibernation - unfortunately although the club advertises - “Increased cleaning throughout the day and overnight deep clean” - it’s not as as clean as it was before COVID. —-/ Update: I have been a member since 2004, and until COVID went every day. Could you explain why it took 7 days for the water fountain in the spa area to be cleaned. And can you explain why the water fountains are now, according to the Duty Manager only cleaned once a day? —- I am still waiting for my response.
I called this venue to book In my voucher for a massage 8 times! I keep getting told to leave a message, for them to never call me back. I got annoyed and called the “main reception” the person took my number and said I would get a call shortly. Very annoyed as I have been trying to book for a while now
Been going this gym for just over 2 years met some good friends and the PT's are great but they let travellers and scum in on day passes.. several incidents including having my towel stolen and used twice now whilst I'm swimming and caught on camera but yet nothing done about it. I've seen a man shave his head next to the jacuzzi on the lounger, scrape dead skin off there feet in the sauna.. and every day without fail people leave the sauna and get straight into jacuzzi sweaty messes. The showers stink of pi##! I even trod on a used nappy some creature left in the shower. This has become a cesspool of a gym
Best place to gym in northampton, price is abit steep but worth it if your going to use it.
Over priced as stopped family membership. Now circa £170 - £200. Cheaper to purchase own treadmill/ bicycle.
Directions to Virgin Active with public transportation
Riverside Retail Park
200 meters
5
Marquee Drive
220 meters
5
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