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Virgin Active

  1. Solihull
  2. Solihull Gyms

Reviews, get directions and contact details for Virgin Active

"Our Solihull gym and health club has everything you need under one roof. Pick a pool – there are three to choose from. Try a new fitness class – there are over 100 every week. Bring the kids – to a club, class or creche. With state-of-the-art equipment, expert personal trainers on hand and a range of membership options, start achieving your fitness goals today."
Address: Blythe Gate Shirley , Solihull B90 4EW, XWM, GB
Phone: 0121 506 9850
State: XWM
City: Solihull
Zip Code: B90 4EW

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Reviews
It’s a very nice gym I’ve been to many branches in the UK of Virgin. I can say this one is one of the best. Friendly staff Big gym area Amazing spa To be honest the spa is life changing However not giving towel and a bit old machines in the gym area need to be sorted to be a 10/10 gym.
Have one of the best swimming pools, sauna, and jacuzzi, but unfortunately, the cleanliness is not up to the standards. It needs deep cleaning with pressured hot water and scrubbing, not staff members just mopping around. Reception in welcoming and helpful
I just can’t speak highly enough about this gym, I only joined a few days ago I’m 67 years old and I’ve always disliked gyms with a passion. However, I decided if I want to go towards my 70’s in the best possible way and maintain my independence I needed to do something. This gym is absolutely superb, the classes, the pools, the spa, the gym and most importantly the wonderful staff. I’ve needed quite a bit of support and every member of staff has been more than helpful, this is so rare these days to have a full team of people who are genuinely supportive and go the extra mile to help, highly recommended and I’m so very pleased I took the plunge and joined.
Have been using it for a couple of months. You get your space when you know when to visit . The app is helpful in showing how is the gym occupied… classes are good …swimming pools are amazing … the indoor one is always warm.. so the kids like it … sauna spa steam rooms very well kept and managed
The spas are amazing. Only issues are the gym equipment feels broken when using it. It’s all unbalanced and feels heavily used which then makes me struggle pushing heavy weights as it’s slightly lopsided. All the pools have dirt scum rings around the water lines. Which makes you feel like you don’t want to touch anything. There are things falling off the walls coat hangers etc The changing rooms are all open rooms so you get undressed around other people. The showers water pressure is awful so it takes forever to wash yourself. Also the shower doors are partly see through. Also I parked in the car park to use the gym that’s meant to be free for all virgin active members. Yet I apparently exceeded the parking limit and was fined £100… I contacted both the gym themselves and met parking the company that owns the car park and was told there was nothing they can do and to just pay it. So overall. I will definitely not be returning at all. Which is a shame because the saunas and outside pool are amazing..
I’m a long time user of the gym and love the facilities but it gets a one star right now as it is so unclean in the women’s facilities. Serious improvement is needed in the cleaning standards, especially when prices are rising. The women’s changing area is really bad, hair, plasters and dirt everywhere, just sweeped under the changing benches when it is cleaned, the toilets are nothing shy of grim, the toilet seats aren’t aligned to the toilet so you’re just sat on the bare toilet bowl, the toilets themselves are very dirty at that. Sinks are broken, bathroom floor is dirty etc. not great when you’re paying this much money, would expect it from one of the cheap gym options
The facilities are amazing. I love the outdoor pool in particular. The changing room is spacious and kept very clean and tidy. The indoor pool can get busy and they let children swim in non-family lanes, which I think is just wrong. My main problem is male behaviour is starting to get really out of hand and no one does anything about it. I’ve been a member for 3 years and it’s just getting worse and worse. Groups of lads just feel like the whole place is theirs, they’re loud, obnoxious and disturb everyone’s peace and quiet. The club knows this and doesn’t address it. They have a tiny rules display but they don’t really enforce any of it. I constantly feel uncomfortable and on edge in the spa and sauna areas.
Massively overpriced for plain mediocre. Mismanaged by a sly corner cutting gm who allows for a so called head of exercise to be so rude and arrogant towards members causing us to leave. Only up side is the staff who have to put up with a shambles of a workplace, the family team and the lifeguards who seem to get reprimanded for doing what is correct instead of what they're being told to do by incompetent leadership. I wish to all those staff to move onto somewhere better like us members. Poor, just poor.
Really excellent facilities. The changing rooms are decent with hair dryers and sizeable lockers, the showers have body wash. The gym is large enough that you can always find something to do, I've not had many issues with not being able to use the equipment i want to use even when it's super busy. I feel like the atmosphere in the gym is way nicer as a woman than most gyms i've been to. Highlight for me is absolutely the sauna/spa/steam facilities. I love it there and the plunge pool in the winter is top tier
Where do I start? We joined back in May 2024. All seemed fine except that I allowed myself to be talked into a Personal Training programme. The first session was booked and the trainer didn't turn up - this was after he gave me a lecture on punctuality and communication. After learning that he was on annual leave at a wedding I decided to cancel the programme – and that’s when all the problems started! Everyone was very sympathetic and very sorry for us, blah, blah, blah, but they still took the money from out bank account after we cancelled! Several phone calls were made – all with promises that someone will call us back because they ‘escalated’ the query. NOBODY called back. We do not trust Virgin Active to honour the terms of a basic contract or to take the correct amount of money from our bank account. The trust has completely gone.
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